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Holiday Inn San Jose-Aurola, San Jose

3.5 stars
5th Avenue and 5th StreetP O Box 7802-1000, San JoseSan Jose1000Costa Rica, ‏855-239-9227
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Excellent4.1 / 5
  • It's a good Hotel, a little bit old but well kept.Jul 5, 2016
  • The staff was rude. I had to complain to the manager. I had to stayed since I prepaid,…May 4, 2016
159See all 159 Hotels.com reviews
From 641 reviewsTripAdvisor Traveller Rating

Holiday Inn San Jose-Aurola, San Jose

Hotel Info: 855-239-9227

from $76
  • Suite, 1 King Bed, Non Smoking
  • Executive, One King Bed, Non-Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Two Queen Beds, Non-Smoking, Accessible
  • One King Bed Suite Nonsmoking
  • Room, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, View
  • Suite, One King Bed, Non-Smoking
  • Two Queen Beds, Non-Smoking, Accessible
  • Executive Suite, 1 King Bed, Non Smoking
  • Superior Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • One King Bed Leisure Nonsmoking
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Holiday Inn Jose-Aurola
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn Jose-Aurola Hotel
  • Holiday Inn Jose-Aurola Hotel San
  • Holiday Inn San Jose-Aurola
  • San Jose-Aurola Holiday Inn
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between CRC 6500 and CRC 8200 per person (approximately)

Airport shuttle service is offered for an extra charge of CRC 38150 per vehicle (roundtrip)

Airport shuttle for children between the ages of 1 and 18 costs CRC 19000.00 (one-way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Ecotours nearby
  • Golfing nearby
  • Casino
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open select days.

Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

La Palma Bar - Onsite bar. Happy hour is offered. Open daily.

Holiday Inn San Jose-Aurola, San Jose’s small print

Also known as

  • Holiday Inn Jose-Aurola
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn Jose-Aurola Hotel
  • Holiday Inn Jose-Aurola Hotel San
  • Holiday Inn San Jose-Aurola
  • San Jose-Aurola Holiday Inn
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between CRC 6500 and CRC 8200 per person (approximately)

Airport shuttle service is offered for an extra charge of CRC 38150 per vehicle (roundtrip)

Airport shuttle for children between the ages of 1 and 18 costs CRC 19000.00 (one-way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 159 reviews

Holiday Inn San Jose-Aurola, San Jose
Excellent4.0 / 5
Convenient
My stay at Holiday Inn Aurola in San Jose was convenient. The reasons I chose this hotel was because of the restaurant, pool and spa. Very few other hotels in the area have all three. The restaurant was great and nice to have on-site, as the neighborhood is not the best and last time I stayed in San Jose I had to walk around in the dark to find a restaurant (the hotel I stayed at did not have one on-site). The pool was also nice except it was good weather and I would have liked an outdoor pool (I suppose I would have appreciated it more if I was there in the rainy season). The spa, however, was TERRIBLE. The water level was extremely low - did not even reach the filter - Sooo, the water was NOT clean, nor was it very hot. I did ask the staff to please address the issue more than once, however, I was told that maintenance did indeed check it out and nothing was wrong!! VERY DISSAPOINTED. I would probably stay there again - felt safe and, for the most part, the staff was friendly and helpful.
2 night business trip
Holiday Inn San Jose-Aurola, San Jose
Fair2.0 / 5
As we arrived, there was a problem, no water in all the hotel. It took a few hours before they fix it. It was a huge problem for us because we have a four month baby.
2 night family trip
Holiday Inn San Jose-Aurola, San Jose
Outstanding5.0 / 5
Not a boutique, but the best alternative.
I usually try to avoid big hotels when in towns like San Jose, but this trip decided to give this a try and am happy I did. The people on staff were helpful and nice, and the room was great. Especially the bedding, which in that part of the world can often be way out of date.
1 night business trip
Holiday Inn San Jose-Aurola, San Jose
Excellent4.0 / 5
Holiday Inn
This was our last night in Costa Rica, and we decided to stay here because our flight left early the next morning the next day. The hotel is very clean and the staff is very friendly. Our room was very nice also. Although the neighborhood is not the best, this hotel is in the center of the city, and we were able to walk around and see some of the sights in the city. Great price, modern compared to the surrounding area, and comfortable.
1 night romance trip
Holiday Inn San Jose-Aurola, San Jose
Good3.0 / 5
Noisy air conditioning
The main problem I found in the room 607 was the noisy air conditioning, impossible to keep it running. I suggest replacing all the noisy units
5 night family trip

See all reviews

Holiday Inn San Jose-Aurola, San Jose

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