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DoubleTree by Hilton Hotels DFW Airport North, Irving

3.5 stars
4441 W. John Carpenter FreewayIrvingTX75063United States of America, ‏‎855-239-9478
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Vibe
Poor vibe
539See all 539 Hotels.com reviews
From 956 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Hotels DFW Airport North, Irving

Hotel Info: 855-239-9478

from $95
  • Two Double Beds, Non-Smoking, Executive Level
  • One Murphy Bed, Non-Smoking, Executive Level
  • Room, 1 King Bed, Accessible, Non Smoking
  • Double murphy bed
  • King bed
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Two double beds
  • Two doubles - accessible
  • One King Bed, Non-Smoking, Executive Level
  • Room, Accessible, Non Smoking
  • Room, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free extended parking

Offsite

  • Free area shuttle within 5 mi

Also known as

  • DoubleTree Hilton DFW Airport North
  • DoubleTree Hilton Hotels DFW Airport North
  • Hotels DFW Airport North
  • DoubleTree Hilton Hotels DFW Airport North Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per stay

Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16000
  • Conference space size (meters) - 1486
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Flatland Grille - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Hotels DFW Airport North, Irving’s small print

Also known as

  • DoubleTree Hilton DFW Airport North
  • DoubleTree Hilton Hotels DFW Airport North
  • Hotels DFW Airport North
  • DoubleTree Hilton Hotels DFW Airport North Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per stay

Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 539 reviews

DoubleTree by Hilton Hotels DFW Airport North, Irving
Fair2.0 / 5
Unwanted 4am Wake Up Call
Woken at up at 4:25am by an alarm clock going off in the room next to me. Due to the paper thin walls at this hotel the alarm was a major impediment to my sleep. I called down to the front desk to have them deal with it and they assured me it would be taken care of, 15 minutes later I called again, the same person I talked to earlier said the room was occupied and they did not answer the phone when called. I had to tell them to send someone down to deal with it. I was shocked that I had to advise a hotel on how to deal with a noise complaint. When it was all said and done it took 45 minutes and two calls for them to do something. Also the building was a bit run down for what I would expect from a Double Tree and they did not keep towels stocked at the pool.
1 night business trip
DoubleTree by Hilton Hotels DFW Airport North, Irving
Good3.0 / 5
Customer Service Is Not Their Specialty
Decent hotel near the airport, but the service was very sub par. The shuttle took an hour to come pick us up. We called multiple times to check on the shuttle and the receptionist had very little information for us and very little empathy as well. Also called to ask for silverware and they suggested we come to the dinning room and get it ourselves. I would not stay here again.
1 night romance trip
DoubleTree by Hilton Hotels DFW Airport North, Irving
Poor1.0 / 5
Nice hotel / Bad service
Waited over an hour for the shuttle. Customer service blew me off.
1 night business trip
DoubleTree by Hilton Hotels DFW Airport North, Irving
Poor1.0 / 5
Double Tree should be ashamed to have this hotel associated to their name. Double Tree has been one of my favorite hotels and this one was worse than your local Motel 6. The rooms were so outdated, the carpets were nasty, the ice machine broke, the AC broke on the 3rd night of my 4 day stay and the workout room was closed due to renovations. They should've posted that on their site to inform their customers. Renovations are obviously happening to get this hotel to Par...but that should be communicated on their site.
4 night business trip
DoubleTree by Hilton Hotels DFW Airport North, Irving
Fair2.0 / 5
Well below the normal expectation for Hilton
Had 3 room changes!! First room was awful. I was placed in a handicapped room with no tub which would have been fine but the shower nozel was broken which meant the shower sprayed to the back shower wall and additionally soaked the floor. The lamp had a short on the desk so it could be used, the room wasn't the cleanest and you could tell where pictures were removed from the wall. In addition it looked as if there was dried blood on the curtain.... The second room was too small meaning I had two beds and they tried moving me to a room with one, the third room the tub was peeling and wouldn't drain so you had water pooling in the tub like a bath while taking a shower. Considering I am 6 months pregnant I have to say this stay was awful and so not the typical Hilton stay!!
3 night business trip

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DoubleTree by Hilton Hotels DFW Airport North, Irving

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