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Tru by Hilton Lubbock Southwest

Photo gallery for Tru by Hilton Lubbock Southwest

Exterior
Outdoor pool
Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Tru by Hilton Lubbock Southwest

Tru by Hilton Lubbock Southwest

2.5 star property
No-frills Lubbock hotel with outdoor pool

8.4/10 Very good

423 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €78
Price available on 20/02/2023
Map
6407 62nd Street, Lubbock, TX, 79424

Room options

About this area

What's nearby

  • Texas Tech University - 6 min drive

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 18 min drive

Restaurants

  • Tikka Shack - 8 min walk
  • The Funky Door - 11 min walk
  • Rosa's Cafe Tortilla Factory - 11 min walk
  • Cracker Barrel - 13 min walk
  • Firehouse Subs - 14 min walk

About this property

Tru by Hilton Lubbock Southwest

Tru by Hilton Lubbock Southwest puts you 4.9 mi (7.9 km) from Texas Tech University. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning
  • Coffee/tea in a common area

Travelling with children

  • Local/corner shop

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Frequently asked questions

Does Tru by Hilton Lubbock Southwest offer free cancellation for a full refund?
Yes, Tru by Hilton Lubbock Southwest does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tru by Hilton Lubbock Southwest?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Tru by Hilton Lubbock Southwest?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Lubbock Southwest?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay.
Is parking offered on site at Tru by Hilton Lubbock Southwest?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Lubbock Southwest?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Lubbock Southwest and nearby?
Tru by Hilton Lubbock Southwest has an outdoor pool and a fitness centre.
Are there restaurants at or near Tru by Hilton Lubbock Southwest?
Yes. Nearby restaurants include Tikka Shack (8-min walk), The Funky Door (11-min walk) and Rosa's Cafe Tortilla Factory (11-min walk).
What's the area around Tru by Hilton Lubbock Southwest like?
Tru by Hilton Lubbock Southwest is located a short 15-minute walk from Water Rampage.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendliest staff around.
Kristie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoy Tru
Good place stay love the 55 inch tv and great breakfast options
Gregory, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

First two nights were great, however the last night we had to place several noise complaints. My children did not get any rest all night and it was miserable. Had to call the front desk several times to move rooms. The worst experience for us to this day.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great - nice and guiet
Lauria, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Darlene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tru
On thanks giving day the lady over breakfast was removing the food before 9 am. 90% of food was on her cart before 9 am - all food gone at 9:01. I saw people still looking. I know it was holiday but couldn’t it waited just a few more minutes since most breakfast places were closed and family’s needs to feed their kids. On Friday again food was being removed before 9am I talked to chaste about this .I asked why on Thanksgiving couldn’t removed waited a little longer. She proceeded to tell me lady wanted to go home to her family too. The tone of her voice was rude and hateful. I understand about family - I was there ( in a Hotel) and wanted to see my family in Lubbock. Really if in the hospitality industry - it’s about the customers. Chasty was there on Thanksgiving didn’t speak or greet any of the clients - not friendly at all. We usually stay at TRU when we come to Lubbock this was the noisiest and unprofessional ( Chasty)it has ever been. I told Chasty after rude reply about food/ I would not stay there again. The good thing I can say is Michael checked us in and was very friendly, professional, helpful. One of the ladies who cleaned our room ( pregnant) was very helpful . This hotel has lost my business and I vist my son & family often. I will take my business else where all because of front desk ( Chasty) and breakfast person . On Saturday at 9( breakfast over at 10) again she didn’t have much out.
Lauria, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Modern and pretty
I really liked how modern this hotel was, my only complaint was the refrigerator was a little cube and there was no freezer section to keep my gel packs cold.
Ann, 2-night trip
Verified Hotels.com guest review