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131 Hotel-Plaza, Grand Rapids

3 stars
255 28th St. SWGrand RapidsMI49548United States of America, ‏‎800-491-6126
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2.0 / 5
Location
Location is ok
Service
Service is poor
Room
Room is not nice
Cleanliness
Dirty
74See all 74 Hotels.com reviews
From 56 reviewsTripAdvisor Traveller Rating

131 Hotel-Plaza, Grand Rapids

Hotel Info: 866-539-8117

from $70
  • Standard Room
  • Smoking Accessible
  • Executive Suite, Accessible, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Outdoor pool
Working away
  • Conference space
  • One meeting room
Services
  • Tours/ticket assistance
Facilities
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Recent reviews

2.0 /5 from 74 reviews

131 Hotel-Plaza, Grand Rapids
Poor1.0 / 5
Room was filthy
1 night family trip
131 Hotel-Plaza, Grand Rapids
Fair2.0 / 5
The rooms were not clean and the mattresses were very spongey. Not a great place to stay.
1 night business trip
131 Hotel-Plaza, Grand Rapids
Fair2.0 / 5
Not happy
Their was trash both mornings on the 1st floor dy the elavators, no coffee other than in the room, we had no remote control for the tv the second day we said something about it and they brought us one that didn't work, the staff was nice but the room was satisfactory, behind the toilet was filthy pluss there are not enogh plug ins for phone chargers, not a family oriented place
2 night romance trip
131 Hotel-Plaza, Grand Rapids
Good3.0 / 5
stay was ok for the money
For the money, it was an ok stay at best. The entire hotel is dated, rooms, building itself, etc. Shower was terrible. Staff is very friendly and helpful.
1 night family trip
131 Hotel-Plaza, Grand Rapids
Poor1.0 / 5
It was nice up until I woke up to 3 bed bugs in the bed , my daughter has several bits on hers hands n forehead as well , when I went to tell the front desk they didn't act surprised or anything , jus moved us room with no apologies nor anything
1 night family trip

See all reviews

131 Hotel-Plaza, Grand Rapids

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