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Crowne Plaza Hotel Philadelphia West, Philadelphia

3.5 stars
4010 City AvenuePhiladelphiaPA19131United States of America, ‏‎800-491-6126
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Amenities
Bad amenities
425See all 425 Hotels.com reviews
From 543 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Philadelphia West, Philadelphia

Hotel Info: 866-539-8117

from $136
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • One Queen Bed Accessible Nonsmoking
  • Two Double Beds Accessible Nonsmoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Dedicated Women's Floor)
  • Group Rate
  • Studio, 1 Queen Bed, Accessible, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Dedicated Women's Floor)
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 337 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Philadelphia West
  • Crowne Plaza Philadelphia West
  • Crowne Plaza Philadelphia West Hotel Philadelphia
  • Philadelphia Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 100.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Microwaves are available for USD 10 per night

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 25 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 630
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Avenue Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Crowne Plaza Hotel Philadelphia West, Philadelphia’s small print

Also known as

  • Crowne Plaza Hotel Philadelphia West
  • Crowne Plaza Philadelphia West
  • Crowne Plaza Philadelphia West Hotel Philadelphia
  • Philadelphia Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 100.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Microwaves are available for USD 10 per night

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 25 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 425 reviews

Crowne Plaza Hotel Philadelphia West, Philadelphia
Fair2.0 / 5
Not a happy camper
Very disappointed that the hotel was in total disarray due to major construction. No pool, no bar except a makeshift bar, and a VERY overpriced breakfast that should have been included based on the above-mentioned. Staff were terrific though, despite the dust and noise of construction
1 night family trip
Crowne Plaza Hotel Philadelphia West, Philadelphia
Excellent4.0 / 5
Under Renovation
The hotel is under renovation. They should have mentioned that upon registration. Creepy to park in the back and the walkway was filled with smokers. Furniture stacked everywhere, plastic sheeting, exposed walls. Ugh. Front desk folks were super nice though and the breakfast was great - lots of protein options. Good coffee. Room was nice and upscale once you got into it. I am sure in a month or so all will be fine. Just wish they had mentioned it.
1 night romance trip
Crowne Plaza Hotel Philadelphia West, Philadelphia
Poor1.0 / 5
Horrible experience
I question whether a hotel should stay open while under such extreme renovation. Everything about the stay was awful--from dodging construction vehicles in the parking lot to workers carrying giant panes of glass in the construction-zone lobby. The hallway on my floor was another obstacle course, littered with huge pieces of furniture from somewhere else. The entire hotel reeked of construction (plaster dust and paint and other nasty chemical smells), including the rooms. Forget sleeping in, since the drilling and screeching and banging started promptly at 8am. This may be a nice hotel under other conditions, but what a rip-off to charge people premium rates for such a horrible experience.
2 night trip with friends
Crowne Plaza Hotel Philadelphia West, Philadelphia
Fair2.0 / 5
Caution Construction Zone
Might have been a higher rating if whole hotel wasn't under construction upgrade. Finding your way in and out of hotel was a maze. Construction workers started at 7am - on the weekend! Hammering and power saws going all day.
4 night family trip
Crowne Plaza Hotel Philadelphia West, Philadelphia
Poor1.0 / 5
Disappointed
VERY disappointed in the condition of the hotel. It is under a major renovation and Hotels.com should have known and advised us of this. No lobby, no restaurant, no OnDemand TV and no business center, not even to check email. I had to have them set me up in a private office so that I could use a computer for work, the were very accommodating to do that for me. The hotel will probably be good in a few weeks but for a FULL rate price it was nowhere near worth it. Hotels.com should really have advised us of this prior to booking
2 night business trip

See all reviews

Crowne Plaza Hotel Philadelphia West, Philadelphia

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