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Sheraton Grand Nashville Downtown

4-star hotel with 2 restaurants, near Nashville Broadway

  • Free WiFi in lobby
From
$159

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19.
  • Sheraton Grand Nashville Downtown
  • Sheraton Grand Nashville Downtown
  • Pool
  • Pool
  • Sheraton Grand Nashville Downtown
1 / 57Sheraton Grand Nashville Downtown
8.4.Very Good.
  • There was snow on the curb and sidewalk could barely get out of vehicle,water pipe burst…

    Feb 19, 2021

  • Overall I expected a lot more considering that I have stayed at Sheratons all over the…

    Feb 14, 2021

See all 875 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 482 smoke-free guestrooms
  • Housekeeping once per stay
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Nashville
  • Nashville Broadway - 3 min walk
  • Nashville Municipal Auditorium - 7 min walk
  • Ryman Auditorium - 8 min walk
  • Bridgestone Arena - 10 min walk
  • Johnny Cash Museum - 12 min walk
The following facilities or services will be unavailable from March 7 2021 to March 27 2021 (dates subject to change):
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking, City View
  • Executive Suite, 1 King Bed, Non Smoking
  • Club Suite, 2 Double Beds, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking, City View

Location

  • In Downtown Nashville
  • Nashville Broadway - 3 min walk
  • Nashville Municipal Auditorium - 7 min walk

What’s around

Landmarks

  • In Downtown Nashville
  • Nashville Broadway - 3 min walk
  • Nashville Municipal Auditorium - 7 min walk
  • Ryman Auditorium - 8 min walk
  • Bridgestone Arena - 10 min walk
  • Johnny Cash Museum - 12 min walk
  • Music City Center - 13 min walk
  • Country Music Hall of Fame and Museum - 13 min walk
  • Nissan Stadium - 23 min walk
  • Vanderbilt University - 30 min walk
  • Belmont University - 43 min walk

Getting around

  • Nashville International Airport (BNA) - 14 min drive
  • Smyrna, TN (MQY) - 28 min drive
  • Nashville Riverfront Station - 14 min walk
  • Nashville Donelson Station - 14 min drive
  • Hermitage Station - 18 min drive

At a glance

Hotel size

  • This hotel has 482 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (USD 41.00 per night; includes in/out privileges)
  • Onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Onsite extended parking (USD 45.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Visual fire alarm
  • Vibrating pillow alarm

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 47-inch LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Stay connected

  • Desk
  • Free weekday newspaper
  • Phone

More

  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Sheraton Nashville Downtown
  • Nashville Sheraton
  • Sheraton Nashville
  • Sheraton Grand Nashville Downtown Hotel
  • Sheraton Grand Nashville Downtown Nashville
  • Sheraton Grand Nashville Downtown Hotel Nashville
  • Nashville Downtown Sheraton
  • Sheraton Hotel Nashville Downtown
  • Sheraton Nashville Downtown
  • Sheraton Grand Nashville Hotel
  • Nashville Sheraton
  • Sheraton Nashville
  • Sheraton Grand Nashville Downtown Hotel
  • Sheraton Grand Nashville

Optional extras

Facility access costs USD 18.57 per accommodation, per night. Facilities include fitness facilities and a swimming pool.

Self parking costs USD 41.00 per night with in/out privileges

Valet parking costs USD 45.00 per night with in/out privileges

Extended parking costs USD 45.00 per night

Refrigerators are available for USD 25.00 per night

Rollaway beds are available for USD 50.0 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 125.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Grand Nashville Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 41.00 per night. Valet parking costs USD 45.00 per night. Extended parking costs USD 45.00 per night.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from March 7 2021 to March 27 2021 (dates subject to change).
  • Yes, dogs are welcome. There's a charge of USD 125.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Frothy monkey (3-min walk), 417 Union (4-min walk), and Puckett's Grocery (4-min walk).
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
8.4.Very Good.
  • 4.0.Fair

    Its was a bad first experience.

    We use valet parking which i $45 plus tax for. And it took forever to bring my car around. We were treated poorly because of the color of our skin. I'm thinking just because I am Brown that they thought i couldn't afford to stay there. Are we were treated poorly. The guy that helped us to bring our luggage up was the only one that was actually nice.

    Telisha, 2 night trip with friends, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    If there was free parking it would’ve topped it since we had two cars and had to pay 80 total. But overall the staff and the hotel were amazing.

    Alexander, 1 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great trip

    Great trip and hotel. Parking at hotel very expensive. Next time I would look for alternative parking options.

    2 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not impressed

    Service was good, but the hotel is not very clean. Heavy footprints in elevator, something was splattered all over elevator door on the inside, room needed to be vacuumed. Cleanliness was just okay. Due to the design of the hotel it seems like everything echos, could here partying for most of the night and was woken to someone banging loudly in a room close by. When we called down to the front desk, they said you can here that too? We were on the 8th floor.

    Ashley, 1 night trip, Jan 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Nashville 2020 New Years

    Probably the worst 4 star hotel experience I’ve ever had. Had 2 rooms on the club level, which I paid extra money for, and there was no VIP lounge, nothing for the extra money. Rooms had no refrigerator and no microwave. There was also no maid service the whole entire 5 nights we were there, although that wasn’t disclosed until check in. Requested a sheet change and room tidy/towel exchange twice and that never happened. I understand that Covid is going on, but I spent $1900 to stay at an upscale downtown hotel and that’s not the experience we received. Half the time, the doorman didn’t even get off his seat to come open the door for us. If I could dispute the charge for lack of service, I would. Sheraton should be embarrassed for this type of service.

    David, 5 night family trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Definitely would stay again, but a city room view room with 4 people wasn’t large enough.

    Justin, 2 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great

    Great place and great service only thing bathrooms definitely need updating!!

    Brittney, 2 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful hotel for your vacation

    The hotel was a great place to stay in a safe area and walking distance to many things. We were not happy about the paid parking that surprised us along with the $41 charge per day for it. We overlooked it this time but will find alternate parking the next time we stay there. We highly recommend the Sheraton Grand Nashville Downtown to anyone looking for a one night or a week long stay.

    Allen, 1 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was very clean, following COVID guidelines. The tv remote was wrapped in a clear package and sanitizing wipes were available in the room. Bartenders very friendly. The room next to ours was playing loud music all night into the early morning hours. The hotel staff tried to contact them to no avail. Due to a sleepless night, the management was very accommodating!

    Lulu, 1 night romance trip, Nov 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Anniversary stay

    Excellent place to stay . Loved the amenities and location. Everything was in walking distance. Friendly staff and valet parking was exceptional!

    Bryan, 2 night trip, Nov 27, 2020

    Verified Hotels.com guest review

See all 875 reviews