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Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore

2.5 stars
8 E Pleasant StreetBaltimoreMD21202United States of America, ‏855-239-9397
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Excellent4.3 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Vibe
Awesome vibe
Location
Great location
577See all 577 Hotels.com reviews
From 723 reviewsTripAdvisor Traveller Rating

Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore

Hotel Info: 855-239-9397

from $124
  • Queen bed studio
  • King Studio Suite
  • Queen bed studio smoking
  • Studio, Accessible, Non Smoking
  • Studio, One Queen Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free cruise terminal shuttle *

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Home2 Suites Hilton Baltimore Downtown MD
  • Home2 Suites Hilton Hotel Baltimore Downtown MD
  • Home2 Suites Hilton Baltimore Downtown MD Aparthotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 32.00 per night

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space size (feet) - 1152
  • Conference space size (meters) - 107
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore’s small print

Also known as

  • Home2 Suites Hilton Baltimore Downtown MD
  • Home2 Suites Hilton Hotel Baltimore Downtown MD
  • Home2 Suites Hilton Baltimore Downtown MD Aparthotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 99.00

Valet parking costs USD 32.00 per night

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 577 reviews

Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore
Outstanding5.0 / 5
Staff was fantastic!!
4 night romance trip
Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore
Good3.0 / 5
Suspicious Credit Card Activity
Nice staff. Clean room. I was ready to give this stay an excellent review. However, they have received payment in full for my stay and my card continues to have pending transactions. Which is negatively impacting my available balance. I have attempted to call the hotel directly and they have attempted to transfer me to their "AGM" but she's not returning my calls and they would not give me her direct number. I have attempted to contact hotels.com but there is an estimated wait time of 1 hour and 29 minutes until they can call me back. Due to this experience, I will not use hotels.com and I will not stay at this hotel or any other Hilton again.
1 night trip with friends
Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore
Fair2.0 / 5
not great hotel is going down
8 night family trip
Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore
Outstanding5.0 / 5
A large group of us came to stay here for a music festival in town and we were overly impressed with the customer service at this hotel! Anthony and the ladies at the front desk we very polite and professional. We will definitely be back!
3 night trip with friends
Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore
Excellent4.0 / 5
Upkeep could be better
The room was okay. The shower had a little bit of mold and rust on the walls and it looked like it hadn't been cleaned in a couple of weeks. Found some hair on the sink. TV remote had corroded batteries and was difficult to change the channels. Pillows for pull out sofa sleeper were missing pillow cases. Didn't have a sheet either so I used a blanket as cover. Breakfast wasn't bad but staff looked miserable and they didn't keep up with demand of clean dishes/cutlery and food. Waffle batter was usually pretty empty, biscuits were usually gone. Breakfast area itself was dirty with crumbs, batter, spilled liquids, etc. Coffee could have been better. Elevator smelled like someone rubbed his armpits on the walls.
3 night trip with friends

See all reviews

Home2 Suites by Hilton Baltimore Downtown, MD, Baltimore

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