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Quality Inn & Suites

2.5 star property
Family-friendly hotel with indoor pool, near Cuyahoga Valley National Park

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Quality Inn & Suites

Photo gallery for Quality Inn & Suites

Exterior
Indoor pool
Front of property
Standard Room, 2 Double Beds, Non Smoking, Balcony | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Free daily continental breakfast

Overview of Quality Inn & Suites

7.2

Good

Property highlights

  • Pool
  • Pet friendly
  • Restaurant
  • Free WiFi
Map
4742 Brecksville Rd, Richfield, OH, 44286
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Spa tub
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In a national park
  • Cuyahoga Valley National Park - 32 min walk
  • Blossom Music Center - 23 min drive
  • MGM Northfield Park - 19 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 22 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 26 min drive
  • Akron, OH (AKC-Akron Fulton Intl.) - 28 min drive
  • Akron-Canton Airport (CAK) - 35 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
  • Cleveland Station - 24 min drive

Restaurants

  • Courtyard Cafe - 6 min drive
  • 750ml Wines - 6 min drive
  • Ken Stewart's Lodge - 8 min drive
  • Feng Lz Habachi Sushi & Bar - 10 min drive
  • Winking Lizard Tavern - 10 min drive

About this property

Quality Inn & Suites

Quality Inn & Suites puts you 1.6 mi (2.7 km) from Cuyahoga Valley National Park. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Fellow travelers say good things about the overall property condition.

Languages

Arabic, English, French, Hindi, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–9 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Mini golf
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • No elevator (single level property)

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Days Inn Hotel Richfield
Days Inn Richfield
Richfield Days Inn
Days Inn Richfield Hotel Richfield
Days Inn Richfield Ohio
Days Inn Richfield Hotel
Days Inn Suites Richfield
Quality Inn & Suites Hotel
Quality Inn & Suites Richfield
Quality Inn & Suites Hotel Richfield
Days Inn Suites by Wyndham Richfield

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn & Suites?
As of Sep 30, 2023, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Oct 15, 2023 start from $76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Quality Inn & Suites?
No, this hotel doesn't have a casino, but MGM Northfield Park (19-min drive) is nearby.
What is there to do at Quality Inn & Suites and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has an arcade.
Are there restaurants at or near Quality Inn & Suites?
Yes, there's an onsite restaurant.

Reviews

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

It's fine
The Hotel was ok. The parking lot is pretty rough, breakfast was ok. It seems to be a destination for people with many many loud kids. There is a giant open area where the pool is (Indoors) and some cool adventure playground features for kids to climb on and in. I don't have any kids. I had no complaints about the room, but the curtains are worn out, and the windows have seen better days. There are lots of areas where the backing has worn off the curtains, so the light comes through. The big issue I had was in the morning, after one shower the tub backed up and would not drain. The front desk wrote it down (they had a list) and were nice enough to offer me another room if I needed to shower, even though it was after checkout time.
Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rude management
I have been to this hotel several times over the years. We have had many birthday parties at this hotel. Under new management and ownership I have had two negative experiences when interacting with staff at the front desk and policies i the deposit not being posted or displayed anywhere. Each time my family had at minimum 3 rooms for one or two nights. I was treated as if I was not valued as a customer and I questioned the new changes I encounter a bad attitude with the staff. Not to mention a police officer in the lobby. As if that was going to prevent me from questioning where my money was going. I spent over 200 dollars on deposits for two rooms. I had the added bonus to pay an extra 16 bucks per too as a Choice memeber…they charged me two separate deposits. Thanks! Granted I get the money back in three to five business days but it should be clearly stated on the website for the hotel instead of being informed at check in. Also whe being assigned Roos they had my rooms all over the hotel not even close together….when asked to at least be placed close together I was told they were sold out but still accepting new bookings with the people behind me and their own website stating they were 85% full. New management has awful customer service! I will not be returning based on the treatment I received and the rooms are not that great! Fridge didn’t work right bath tub would not drain and sofa bed was old and broken down
Debra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sonjia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Expensive
The room was alright but felt expensive for what it was. Small and outdated.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
My daughter and i stayed one night for a concert at blossom. Location was good, Customer service at the front desk was great. They even upgraded our room to one closer to the atrium for no charge on a saturday. Breakfast was good with a nice seating area. The pool and jacuzzi were great, beds had clean comfy bedding and 4 pillows. Building Does need a little updating And carpet cleaning.all in all it was Was a nice stay!
lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARK, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mildew everywhere!
Unhealthy environment in this hotel. Active mildew growing - I cleaned it myself with toothpaste and Kleenex so we could use the sink. It is everywhere - fixtures, drains, undercounter plumbing, ceiling, and floor grout. Tub not clean either - dirty. Buy some bleach, people! Also our room smelled of dog (we don't have one). They charge a $50 pet fee, but apparently don't use it to deodorize the carpet. At least hot water and bed were fine. Would not recommend or stay here again however.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy getaway or bring the children & pet.
Kalani, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely Disgusting!
First, if you’re reading this, pick another hotel. Absolutely disgusting. Hair everywhere in the bathroom. Blood on the wall. Stains on the carpet. Gave us a balcony room with another room that was having a birthday party. Got absolutely no sleep. Phone in the room did not work. Used cell phone to call front desk and nobody answers. Parking lot looks like it was in an earthquake. Arcade game take your money and don’t work. Hot tub is disgusting. Had bites on my ankles just from sitting on the bed. Hotel staff refused a refund. RUN FOR YOUR LIVES!
Cody, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ok experience
The staff was great. Very friendly and very helpful. The room was ok. The wallpaper had bubbles under it was discolored in the bathroom, and there was dirt and a cashew in the corner. Or something that looked like a cashew. The beds were great and the air conditioning worked well.
Lisa, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"The indoor pool was great too."
Reasons to Book
Indoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM