All hotels in Carol Stream, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream

3 stars
150 S Gary AveCarol StreamIL60188United States of America, ‏855-239-9227
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Value for money
Fairly good value for money
99See all 99 Hotels.com reviews
From 139 reviewsTripAdvisor Traveller Rating

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream

Hotel Info: 855-239-9227

from $109
  • Two Double Beds Smoking
  • One King Bed, Non-Smoking, Accessible
  • Suite, 2 Double Beds, Non Smoking
  • Room, 1 King Bed
  • Two Bedroom Suite, Two Double Beds, Smoking
  • Room, 1 King Bed, Non Smoking
  • King Bed Two Room Suite Smoking
  • King Bed Ada Accessible Nonsmoking
  • Room, 2 Double Beds, Non Smoking
  • One King Bed Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • King Bed Two Room Suite Nonsmoking
  • Suite, 1 King Bed, Non Smoking (Whirlpool)
  • Room, 1 King Bed, Non Smoking
  • One King Bed, Non-Smoking, Accessible
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Kitchen
  • Two Bedroom Suite, One King Bed, Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, One King Bed, Smoking
  • 1 King Bed Smoking

At a glance

Key facts

Hotel size

  • This hotel has 193 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 5 mi

Also known as

  • Holiday Inn Chicago Carol Stream Wheaton
  • Holiday Inn Hotel Chicago Carol Stream Wheaton
  • Holiday Inn Hotel Wheaton
  • Holiday Inn Wheaton

Policies

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 30.00 per day

Optional extras

Rollaway beds are available for USD 11 per night

Breakfast costs between USD 3.75 and USD 9.5 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space size (feet) - 10800
  • Conference space size (meters) - 1003
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Albertos Restaurant - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream’s small print

Also known as

  • Holiday Inn Chicago Carol Stream Wheaton
  • Holiday Inn Hotel Chicago Carol Stream Wheaton
  • Holiday Inn Hotel Wheaton
  • Holiday Inn Wheaton

Policies

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 30.00 per day

Optional extras

Rollaway beds are available for USD 11 per night

Breakfast costs between USD 3.75 and USD 9.5 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 99 reviews

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream
Outstanding5.0 / 5
Great stay
Great hotel. Quiet, clean and very friendly staff. Would definitely recommend this hotel.
5 night business trip
Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream
Good3.0 / 5
Bad Experience
We stayed 5 nights at this hotel. The 1st night was fine, but the bed was uncomfortable. They were able to put a piece of ply wood under the bed so it was little better. The 2nd night, our key card didn't work, so we had to wait for the front desk to get new cards for us, which was annoying since we had 3 small children who were really tired. The fourth night (rainy night), our key cards didn't work again. We enter through Door 6, since it's closer to the elevator by our room. In the rain with 3 kids, we had to walk around to the front lobby to get new keys. The manager on duty was there & I asked why my keys were not working again. He said they were due to expire 7/21. I told him I have it booked until 7/22, he didn't apologize, he just gave us a new card. We were situated on the 4th floor, WIFI was poor, 1 or 2 bars at the most and the front desk never communicated to us the password, we had to call each morning. Usually hotels I go to, the cleaning crew will leave us that information that day. We also booked the hotel for 5 people (2 adults, 3 kids), but only received 3 towels daily. I was trying to cancel due after the first night due to the bed-didn't want to have bad sleep all week, but they would not refund hotels.com. I wonder if that is why I had such a bad experience. I will not book this hotel again.
5 night business trip
Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream
Good3.0 / 5
Served its purpose.
Very friendly staff. The bed was too soft: felt like I was sleeping in a hole: my back still hurts. The temperature in the room went from hot to cold all night long. Covers on, covers off. Area served its purpose for a place to rest after shopping.
1 night romance trip
Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream
Outstanding5.0 / 5
Quick getaway
Convenient to family. Easy to get to. Good overall location.
2 night romance trip
Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream
Good3.0 / 5
Very Disappointed
All was OK with two HUGE exceptions. Upon arrival, I noted cigarette smoke smell in the room. To which I am highly allergic. Maintenance was sent up. He denied any smoke, despite my inability to now breathe and no alternative room or arrangement was offered. Smoke was from the lounge vents which were directly below my room window so when I ran fans or a/c smoke flowed into the room. The other HORRIBLE experience involved a hotel representative plunging the plugged toilet. He was wearing a shirt and tie, with name badge covered. He came to the room that night, plunged the toilet with the seat down. Then when he pulled the plunger out of the toilet, he shook the dirty toilet water all over the toilet seat and floor, leaving puddles of dirty toilet water on the seat and over the entire bathroom floor. Then he abruptly left, leaving me to clean the entire bathroom without help or supplies. I had to use all but one towel to clean up the mess, and the next day I bought lysol to spray over the entire area to avoid sickness. I will NEVER stay at this hotel again!VERY rude reception and staff. HOUSEKEEPING staff was GREAT! They worked very professionally and with kindness. I would not give anyone a nickel for the rest of the "professional" staff I encountered.
8 night business trip

See all reviews

Holiday Inn Hotel & Suites Chicago - Carol Stream - Wheaton, Carol Stream

Is the description of this hotel not correct? Tell us