Novotel Hanoi Thai Ha

Photo gallery for Novotel Hanoi Thai Ha

Primary image
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Studio, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha

4.5 star property
Luxury hotel in Dong Da with 2 bars/lounges and outdoor pool

9.4/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Dong Da
  • St. Joseph's Cathedral - 22 min drive
  • Hoan Kiem Lake - 23 min drive
  • Hanoi Opera House - 25 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Hanoi Railway Station - 18 min drive
  • Hanoi Giap Bat Station - 21 min drive
  • Hanoi Long Bien Station - 24 min drive

About this property

Novotel Hanoi Thai Ha

4.5-star luxury hotel in the heart of Dong Da
You can look forward to a poolside bar, a rooftop terrace and dry cleaning/laundry services at Novotel Hanoi Thai Ha. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Food Exchange, features local and international cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), outdoor furniture and luggage storage
  • A lift, a computer station and a porter/bellboy
Room features
All 343 rooms boast comforts, such as 24-hour room service and Laptop workspace, in addition to perks, such as air conditioning and dressing gowns.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 46-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 343 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space (2303 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Gourmet Bar – This lobby lounge serves breakfast and light fare. Open daily.
Rooftop Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 405000 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 981750.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Frequently asked questions

Does Novotel Hanoi Thai Ha offer free cancellation for a full refund?
Yes, Novotel Hanoi Thai Ha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Hanoi Thai Ha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Hanoi Thai Ha?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Hanoi Thai Ha?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Hanoi Thai Ha?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Novotel Hanoi Thai Ha?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Novotel Hanoi Thai Ha and nearby?
Novotel Hanoi Thai Ha has 2 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Novotel Hanoi Thai Ha?
Yes, Food Exchange offers local and international cuisine. Nearby restaurants include OiShi Ngon (3-min walk), Bún Ngan Cô Tuyết (4-min walk) and Cowboy Jack's (7-min walk).
What's the area around Novotel Hanoi Thai Ha like?
Novotel Hanoi Thai Ha puts you in Dong Da, in the heart of Hanoi. Popular attractions include Ho Chi Minh Mausoleum, which is 19 minutes away by car.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.3/10

Staff & service

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Huong, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Thanh Binh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanh Binh, 1-night business trip
Verified Hotels.com guest review