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Chattanooga Choo Choo, Chattanooga

3 stars
1400 Market StreetChattanoogaTN37402United States of America, 800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
Vibe
Vibe is not too good
1326See all 1,326 Hotels.com reviews
From 2,523 reviewsTripAdvisor Traveller Rating
  • Chattanooga, TN (CHA-Chattanooga Metropolitan) 20-min drive; 8.9 miles/14.3 km
  • Self parking (surcharge)
  • Extended parking (surcharge)
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle

Chattanooga Choo Choo, Chattanooga

Hotel Info: 866-539-8117

from $124
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Traincar Room One Queen bed & Trundle
  • Standard Room, 2 Double Beds
  • Superior Double Queen
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Self parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle

Also known as

  • Chattanooga Choo
  • Chattanooga Choo Choo
  • Chattanooga Choo Choo Hotel
  • Choo Choo
  • Choo Choo Chattanooga
  • Choo Choo Hotel
  • Chattanooga Choo Choo Hotel Chattanooga
  • Chattanooga Holiday Inn
  • Holiday Inn Chattanooga Choo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 7 per night

Refrigerators are available for USD 15.00 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 8.95 and USD 20.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Outdoor pool
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1973
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

Gardens Restaurant - This restaurant serves breakfast only.

Silver Diner Restaurant - Onsite restaurant.

Victorian Lounge - Onsite bar.

Stir - Onsite restaurant.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Chattanooga Choo Choo, Chattanooga’s small print

Also known as

  • Chattanooga Choo
  • Chattanooga Choo Choo
  • Chattanooga Choo Choo Hotel
  • Choo Choo
  • Choo Choo Chattanooga
  • Choo Choo Hotel
  • Chattanooga Choo Choo Hotel Chattanooga
  • Chattanooga Holiday Inn
  • Holiday Inn Chattanooga Choo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 7 per night

Refrigerators are available for USD 15.00 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 8.95 and USD 20.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 1326 reviews

Chattanooga Choo Choo, Chattanooga
Outstanding5.0 / 5
Can't go wrong and you will enjoy staying here.
I had a minor complaint/comment upon checkout, and the young man checking me out, without my asking, discounted my stay by nearly half. I have stayed here many times and love the location, the property, cleanliness, everything.
1 night trip with friends
Chattanooga Choo Choo, Chattanooga
Good3.0 / 5
Inelegantly Aging
The Choo Choo seems a bit tired, lots of space but nothing much happening. We were in the furthest removed hotel units and the nearest hotel employee was .1 miles away, didn't see any staff in our building. I guess staying at the Choo Choo has some bragging rights, but frankly it seemed like an enterprise who's time has passed. The pullman cars on the siding were rusting away and it just did't seem very customer oriented. Room was clean, albeit pricey. Will stay somewhere else next time.
1 night romance trip
Chattanooga Choo Choo, Chattanooga
Outstanding5.0 / 5
Did management change?
Love the hotel. Love the train cart rooms. The train cart rooms are getting to be out of date. Still the rooms are clean. Breakfast at the hotel used to be 4 star quality. I would give it 1 or 2 stars now at best. Hopefully this was just an exception. Love the hotel and will be back.
1 night romance trip
Chattanooga Choo Choo, Chattanooga
Excellent4.0 / 5
Nice hotel with hidden costs
Overall our experience was good. We had a problem with the shower and maintenance was there in under 20 minutes. Disappointed that there was no frig or microwave in our room, which was spacious. The breakfast buffet was a tad pricey at $9.95 per person and we paid an extra $6 for 2 coffees which were not included in the buffet price! When we checked out they gave us a receipt, which I thought was for our room. It was a bill for an additional $7 a day for parking!
2 night family trip
Chattanooga Choo Choo, Chattanooga
Poor1.0 / 5
Hotel info on website is very misleading , I thought I was staying in a historical hotel , only check in and offices in the historical part . The room was in a block building . I reserved a king bed , when we got there , they wanted to upgrade to 2 queens because of newly renovated room , that didn't look newly renovated. Bed was not large enough for 2 people !!!!! So so disappointed overall . We will NOT stay here again .
3 night romance trip

See all reviews

Chattanooga Choo Choo, Chattanooga

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