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Chattanooga Choo Choo, Chattanooga

3 stars
1400 Market StreetChattanoogaTN37402United States of America, ‏800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Amenities
Ordinary amenities
Vibe
Poor vibe
1321See all 1,321 Hotels.com reviews
From 2,489 reviewsTripAdvisor Traveller Rating

Chattanooga Choo Choo, Chattanooga

Hotel Info: 866-539-8117

from $124
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Traincar Room One Queen bed & Trundle
  • Standard Room, 2 Double Beds
  • Superior Double Queen
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Self parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle

Also known as

  • Chattanooga Choo
  • Chattanooga Choo Choo
  • Chattanooga Choo Choo Hotel
  • Choo Choo
  • Choo Choo Chattanooga
  • Choo Choo Hotel
  • Chattanooga Choo Choo Hotel Chattanooga
  • Chattanooga Holiday Inn
  • Holiday Inn Chattanooga Choo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 7 per night

Refrigerators are available for USD 15.00 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 8.95 and USD 20.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Outdoor pool
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1973
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

Gardens Restaurant - This restaurant serves breakfast only.

Silver Diner Restaurant - Onsite restaurant.

Victorian Lounge - Onsite bar.

Stir - Onsite restaurant.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Chattanooga Choo Choo, Chattanooga’s small print

Also known as

  • Chattanooga Choo
  • Chattanooga Choo Choo
  • Chattanooga Choo Choo Hotel
  • Choo Choo
  • Choo Choo Chattanooga
  • Choo Choo Hotel
  • Chattanooga Choo Choo Hotel Chattanooga
  • Chattanooga Holiday Inn
  • Holiday Inn Chattanooga Choo

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50.00

Pet deposit: USD 50.00 per stay

Optional extras

Self parking costs USD 7 per night

Refrigerators are available for USD 15.00 per night

Rollaway beds are available for USD 10.00 per night

Breakfast costs between USD 8.95 and USD 20.95 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 1321 reviews

Chattanooga Choo Choo, Chattanooga
Excellent4.0 / 5
Neat dated hotel that is worth a visit.
Enjoyed our stay. We stayed in a regular room and it was ok. Other than being dated, it was spacious and clean. They are upgrading areas of the property so it is bound to change. My parents stayed in a train car and they complained of temperature fluctuations.
2 night family trip
Chattanooga Choo Choo, Chattanooga
Poor1.0 / 5
The hotel was very old--musty rooms, extremely hot hallways, tub wouldn't drain. I would never stay here again.
1 night trip with friends
Chattanooga Choo Choo, Chattanooga
Good3.0 / 5
Choo Choo Experience -Okay
The Choo Choo hotel room wasn't what I expected. The area we stayed in was in desperate need of renovations. If they are wanting to have the historic feel, this definitely was it; there wasn't air in our hallway so it was stifling. I just expected more for $180/night. The lobby area was very nice along with friendly staff.
1 night family trip
Chattanooga Choo Choo, Chattanooga
Fair2.0 / 5
If refreshed, it would be a stunning place.
The beds seemed to have been new(er) along with the sheets and comforter. The hotel as a whole, including the rooms need to be updated and/or refreshed... new doors/handles on room and bathroom are needed. The hotel needs to be painted and the beautiful front lobby floor needs to be cleaned and polished. New furniture is needed in the front lobby, too. The train cars need to be painted. The balconies need to be painted. If everything was refreshed, it would be gorgeous. Really a unique place. We enjoyed taking the trolly into town and we were close enough to walk back. Close to everything.
1 night family trip
Chattanooga Choo Choo, Chattanooga
Poor1.0 / 5
Not what it used to be!
Was not very impressed for the cost. Front doors to the main lobby were very hard to open. We were not greeted quickly. Stayed in the hotel room portion, not the cars. Seemed as if we were two city blocks from the front desk. There were housekeepers visible in the morning, but no other personnel located in that area of the hotel. Inside of the room was nice, but little else was. After a long hot walk to finally find the bar, no one there to take orders. Parking lot, although free, was very dark, broken payment, unkept. The courtyard the "balconies" overlook needed some attention. Just felt very rundown and unkept. Will not return nor recommend.
1 night trip with friends

See all reviews

Chattanooga Choo Choo, Chattanooga

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