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Holiday Inn Buffalo-Downtown, Buffalo

3 stars
620 Delaware AveBuffaloNY14202United States of America, ‏855-239-9227
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Vibe
Poor vibe
213See all 213 Hotels.com reviews
From 317 reviewsTripAdvisor Traveller Rating

Holiday Inn Buffalo-Downtown, Buffalo

Hotel Info: 855-239-9227

from $106
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Also known as

  • Buffalo-Downtown Holiday Inn
  • Holiday Inn Buffalo-Downtown
  • Holiday Inn Hotel Buffalo-Downtown
  • Buffalo Holiday Inn
  • Holiday Inn Buffalo Downtown Hotel Buffalo
  • Holiday Inn Buffalo-Downtown Hotel

Optional extras

Rollaway beds are available for USD 10.00 per day

Breakfast costs between USD 4 and USD 11 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms 5
  • Conference space size (feet) - 3900
  • Conference space size (meters) - 362
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Special features

Dining

Grille 620 - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Bin620 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner.

Holiday Inn Buffalo-Downtown, Buffalo’s small print

Also known as

  • Buffalo-Downtown Holiday Inn
  • Holiday Inn Buffalo-Downtown
  • Holiday Inn Hotel Buffalo-Downtown
  • Buffalo Holiday Inn
  • Holiday Inn Buffalo Downtown Hotel Buffalo
  • Holiday Inn Buffalo-Downtown Hotel

Optional extras

Rollaway beds are available for USD 10.00 per day

Breakfast costs between USD 4 and USD 11 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 213 reviews

Holiday Inn Buffalo-Downtown, Buffalo
Fair2.0 / 5
Niagra was nice but the hotel.....meh
The hotel is older. Elevators were limited. The doors to the elevator were about 36" which if you have luggage or a cart.....have fun. Windows were fogged so the view was very limited. Buffalo was nice at one time but it's now a dreary city. Overpriced hotel in a run down area. Glad I have seen Niagra as I will never go back.
1 night family trip
Holiday Inn Buffalo-Downtown, Buffalo
Good3.0 / 5
unstable wifi
In general, it is good. However, there are problems with sockets and wifi in the room.
3 night family trip
Holiday Inn Buffalo-Downtown, Buffalo
Good3.0 / 5
Good Stay
Overall, I had a positive experience at the hotel. When I had a problem with the air conditioning, they switched my room and gave me a free upgrade which was great! The front desk staff were pleasant and helpful. I appreciated the staff who offered me shuttle service on a daily basis and I am grateful for their enthusiasm and professionalism. Hats off to Danny and ( I can't remember her name but she is African-American with a slightly southern accent. She was wonderful).
4 night business trip
Holiday Inn Buffalo-Downtown, Buffalo
Fair2.0 / 5
Awful and disappointed
I'm a big fan of Holiday Inn, but after this trip I think I should go back and change my mind. Totally not satisfied with the room. To cut is short, we checked into the hotel around 10:30PM and got the keys for the room very quick. As we entered the room, kept all the luggage and went to use the bathroom, where I saw the sink was full of water and wasn't draining. Immediately called in the room service and complained about it, and with 10mins she was there, but couldn't fix or do anything about, instead she removed sink stopper and kept that aside and said she would send someone to fix it, but no one returned. I also saw the toilet wasn't cleaned well (Frankly speaking I even took some pictures of it, but don't want to post them here). Next thing i observed was the bathtub wasn't cleaned as well(which I have taken some pictures). All and all, it was kind of bad experienced with Holiday Inn for the 1st time. I will have to re-think or even consider before I make any future reservations with Holiday Inn again. Attached are the pics.
1 night family trip
Holiday Inn Buffalo-Downtown, Buffalo
Good3.0 / 5
Great last minute get away
Room was dusty and the bathroom smelled musty. Staff service was great. No fridge in every room and limited parking.
3 night family trip

See all reviews

Holiday Inn Buffalo-Downtown, Buffalo

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