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Crowne Plaza Hotel Madison, Madison

3.5 stars
4402 E Washington AveMadisonWI53704United States of America, 800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Room
Room is all right
154See all 154 Hotels.com reviews
From 430 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Madison, Madison

Hotel Info: 866-539-8117

from $90
  • Room
  • Standard Room
  • Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible
  • Executive Room, 2 Double Beds
  • Room, Accessible
  • Room, 1 King Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 226 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Meeting rooms
  • Conference space size (feet) - 10,300
  • Conference space size (meters) - 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Prairie Cafe - This restaurant specializes in American cuisine and serves breakfast only.

Growlers Bar and Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Crowne Plaza Hotel Madison, Madison’s small print

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 154 reviews

Crowne Plaza Hotel Madison, Madison
Fair2.0 / 5
The Hotel is Fine. Older and a bit dated and reasonably comfortable. The big issue was the heat did not work in my room. There was a snow storm and I had uncomfortable night.
3 night business trip
Crowne Plaza Hotel Madison, Madison
Poor1.0 / 5
Avoid At All Costs, Terrible Rooms
The front lobby is the only thing nice about this hotel. I was on a trip with 10 other people and every one of us were disappointed in our rooms. This hotel has a major plumbing issue. The rooms smelled like sewer. My bath tub did not drain. The shower curtain rod was hanging down. My toilet ran non-stop. The ceiling had several repair patches along with black mold spots. I ended up sick from it. My coffee maker did not work. The ice bucket lid and the desk were dirty. The 2nd floor ice machine did not work. The AC did not work at times. The breakfast buffet is over priced. I feel sorry for the service people who work at the hotel. Management has majorly failed them and the customers. Need new maintenance as well. This plumbing job is too big of a deal for onsite maintenance. Bring in a contractor.
5 night business trip
Crowne Plaza Hotel Madison, Madison
Excellent4.0 / 5
frustrating but has potential
The only ice machine I could find that worked was on the 3rd floor. Not my floor. The walls in the hallways, and the outside of the doors were filthy. There was only ONE elevator of Three, working in the hotel.
3 night business trip
Crowne Plaza Hotel Madison, Madison
Excellent4.0 / 5
The lobby of the hotel is lovely and clean although the furnishings have seen better days. The ease of parking just outside of the door was a big plus. The staff was friendly and helpful. The restaurant was nice and the food was good although just a little bit pricey. Pool area and workout areas were very clean and never got too crowded. The game room was fun. Our room was clean and comfortable, however the hair dryer did not work and there was a problem with the thermostat which made the room very warm. A nice maintenance man fixed both issues promptly. There is a mall and several restaurants right across the street and McDonald's next door. We were visiting the University of Wisconsin and this was a good location for that purpose. The price was excellent and more reasonable than many other hotels in the area. It was not the fanciest hotel we have ever visited, but it suited our needs just fine. Overall, clean, comfortable with enough amenities to enjoy without leaving the hotel. We will stay here again on our next visit.
2 night family trip
Crowne Plaza Hotel Madison, Madison
Excellent4.0 / 5
Homecoming
Overall experience was good, friendly staff, easy check-in, relaxing pool/hot tub; room amenities good, bathroom shower with some hardware issues; good value.
1 night family trip

See all reviews

Crowne Plaza Hotel Madison, Madison

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