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Crowne Plaza Hotel Madison, Madison

3.5 stars3.5 stars
4402 E Washington AveMadisonWI53704United States of America
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Bar and Beverages
Bar is awesome
WiFi
Good internet service
158See all 158 Hotels.com reviews
From 438 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Madison, Madison

from $99
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Executive Level
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible, Bathtub (Mobility)
  • Executive Room, 2 Double Beds, Executive Level
  • Room, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed with Sofa bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 226 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Meeting rooms
  • Conference space size (feet) - 10,300
  • Conference space size (meters) - 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Prairie Cafe - This restaurant specializes in American cuisine and serves breakfast only.

Growlers Bar and Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Crowne Plaza Hotel Madison, Madison’s small print

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 158 reviews

Crowne Plaza Hotel Madison, Madison
Poor1.0 / 5
Stay anywhere else.
Check in acted like I was doing them a favor. In the morning I returned the room key and didn't get a single word from the desk attendant. Not a thank you, have a good day, hope to see you again, nothing! In between the room was too hot, could not get to cool off, TV didn't work, doors don't fit, dead bolt didn't work. The bright side is that it was better than having to sleep in my car.
1 night business trip
Crowne Plaza Hotel Madison, Madison
Poor1.0 / 5
Hotel has no heat when cold outside - BRRRRRRR
Wife and I checked in late traveling up north. We spent extra money to stay at the Crown Plaza and we were disappointed. They moved us into 3 different rooms and all of them were to cold to even take our shoes and coats off. we woke up in the morning and after 8 hours the room was still not warmed up. Checked the incoming air filters on the heater and they were extremely dirty. Overall nice lobby etc but the rooms are not warm when it is cold out and we even stayed on the executive top floor. Not recommended when its cold out. BRRRR
1 night romance trip
Crowne Plaza Hotel Madison, Madison
Fair2.0 / 5
My room was very cold. I when by the front desk to change rooms and they had no more of the executive rooms. Maintenance came by and said that is as high as the temp will go. I had it on 90 for the duration of my stay and I had to keep my cloths on the majority of the time. I guess I could have changed rooms but I was fully unpacked and hoped it would heat up. It never did. Room 638
1 night business trip
Crowne Plaza Hotel Madison, Madison
Fair2.0 / 5
The hotel has many areas in disrepair. Our bathroom had several issues including a missing light. Hotel needs several areas to be cleaned/fixed. Room not cleaned while we were there.
2 night family trip
Crowne Plaza Hotel Madison, Madison
Good3.0 / 5
Madison football Nov stay
Hotel decorator and lobby great, staff very friendly and helpful, was disappoint with room, beds lumpy and no refrigerator or microwave in room, was noisy at nite could hear walking from flour above and people talking in hallway, was very disappointed with room for the price. Have stayed in cheaper hotels with same service or better room space with refrigerator, microwave, free breakfast and 24hr free coffee. Would not stay again unless no where else
2 night romance trip

See all reviews

Crowne Plaza Hotel Madison, Madison

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