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Crowne Plaza Hotel Madison, Madison

3.5 stars
4402 E Washington AveMadisonWI53704United States of America
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Good3.7 / 5
Room
Room needs to be redecorated
Location
Great location
153See all 153 Hotels.com reviews
From 434 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Madison, Madison

from $90
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Executive Level
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible, Bathtub (Mobility)
  • Executive Room, 2 Double Beds, Executive Level
  • Room, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed with Sofa bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 226 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Meeting rooms
  • Conference space size (feet) - 10,300
  • Conference space size (meters) - 1
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Prairie Cafe - This restaurant specializes in American cuisine and serves breakfast only.

Growlers Bar and Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Crowne Plaza Hotel Madison, Madison’s small print

Also known as

  • Crowne Plaza Hotel Madison
  • Crowne Plaza Madison
  • Madison Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 25.00 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00

Refrigerators are available for USD 20.00 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 153 reviews

Crowne Plaza Hotel Madison, Madison
Fair2.0 / 5
The hotel has many areas in disrepair. Our bathroom had several issues including a missing light. Hotel needs several areas to be cleaned/fixed. Room not cleaned while we were there.
2 night family trip
Crowne Plaza Hotel Madison, Madison
Good3.0 / 5
Madison football Nov stay
Hotel decorator and lobby great, staff very friendly and helpful, was disappoint with room, beds lumpy and no refrigerator or microwave in room, was noisy at nite could hear walking from flour above and people talking in hallway, was very disappointed with room for the price. Have stayed in cheaper hotels with same service or better room space with refrigerator, microwave, free breakfast and 24hr free coffee. Would not stay again unless no where else
2 night romance trip
Crowne Plaza Hotel Madison, Madison
Outstanding5.0 / 5
Weekend Getaway
Great hotel to stay for the price. Easy access to all accommodations. Staff was friendly. Very nice pool and hot tub area. Hallway carpet could use an upgrade otherwise no issues.
2 night family trip
Crowne Plaza Hotel Madison, Madison
Fair2.0 / 5
The Hotel is Fine. Older and a bit dated and reasonably comfortable. The big issue was the heat did not work in my room. There was a snow storm and I had uncomfortable night.
3 night business trip
Crowne Plaza Hotel Madison, Madison
Poor1.0 / 5
Avoid At All Costs, Terrible Rooms
The front lobby is the only thing nice about this hotel. I was on a trip with 10 other people and every one of us were disappointed in our rooms. This hotel has a major plumbing issue. The rooms smelled like sewer. My bath tub did not drain. The shower curtain rod was hanging down. My toilet ran non-stop. The ceiling had several repair patches along with black mold spots. I ended up sick from it. My coffee maker did not work. The ice bucket lid and the desk were dirty. The 2nd floor ice machine did not work. The AC did not work at times. The breakfast buffet is over priced. I feel sorry for the service people who work at the hotel. Management has majorly failed them and the customers. Need new maintenance as well. This plumbing job is too big of a deal for onsite maintenance. Bring in a contractor.
5 night business trip

See all reviews

Crowne Plaza Hotel Madison, Madison

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