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Burrstone Inn, Ascend Hotel Collection

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Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Free daily buffet breakfast
Lobby

Overview of Burrstone Inn, Ascend Hotel Collection

Burrstone Inn, Ascend Hotel Collection

3.0 star property
3-star hotel in New Hartford with restaurant and bar/lounge

8.2/10 Very good

742 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1777 Burrstone Rd, New Hartford, NY, 13413
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

About this area

Getting around

  • Rome, NY (RME-Griffiss Intl.) - 20 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 59 min drive
  • Utica Station - 11 min drive
  • Rome Station - 19 min drive

Restaurants

  • Panera Bread - 3 min drive
  • Starbucks - 3 min drive
  • Pizza Boys - 14 min walk
  • Chipotle Mexican Grill - 3 min drive
  • Boneyard BBQ - 3 min drive
Map

About this property

Burrstone Inn, Ascend Hotel Collection

Located near a train station, Burrstone Inn, Ascend Hotel Collection is a great choice for a stay in New Hartford. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Beer Garden, which serves dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The convenient parking and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2 AM
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu
  • Pool toys

What to do

  • Pool table
  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (3792 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Beer Garden – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Holiday Inn Utica
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Burrstone Inn, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Burrstone Inn, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Burrstone Inn, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Burrstone Inn, Ascend Hotel Collection?
Yes, dogs are welcome. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Burrstone Inn, Ascend Hotel Collection?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Burrstone Inn, Ascend Hotel Collection?
You can check in from 3 PM - 2 AM. Check-out time is 11:00 AM.
Is there an on-site casino at Burrstone Inn, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Vernon Downs Casino (21-min drive) is nearby.
What is there to do at Burrstone Inn, Ascend Hotel Collection and nearby?
Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool and a fitness centre, as well as access to a nearby outdoor pool.
Are there restaurants at or near Burrstone Inn, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Beer Garden.
What's the area around Burrstone Inn, Ascend Hotel Collection like?
Burrstone Inn, Ascend Hotel Collection is located a short 8-minute walk from Utica College. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alixander, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not as good as usual.
Can’t really say what I liked this time. This is our third time staying at this hotel the food and service are usually great this time not so much. We had to wait for our room along with others. We missed breakfast because the hits are too early and we weren’t told the time because of the room wait. Actually thinking of looking for a different place to stay when we head up to visit our daughter next time.
Andrew, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Walls very thin Can hear the tv next door like you are in the room Tired
Barbara, 2-night family trip
Verified Hotels.com guest review

6/10 Good

James, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

The only place I stay when in the Utica area. Very clean rooms and a great breakfast. No better value in Utica.
Verified Expedia guest review

8/10 Very good

John, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good value.
Howard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good buffet for breakfast.
Joan, 1-night family trip
Verified Expedia guest review