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Ramada Plaza Grand Rapids, Grand Rapids

3 stars
3333 28th St SEGrand RapidsMI49512United States of America, 855-239-9225
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2.9 / 5
Pool
Ordinary pool
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
335See all 335 Hotels.com reviews
From 1,443 reviewsTripAdvisor Traveller Rating

Ramada Plaza Grand Rapids, Grand Rapids

Hotel Info: 855-239-9225

from $84
  • Family Suite
  • Two Double bed Standard room Smoking
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Accessible
  • Family Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room Smoking with 1 King Bed
  • Suite, 1 King Bed
  • Room, 2 Double Beds, Non Smoking, Poolside
  • Standard Room, 1 King Bed
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-in Shower, Raised Toilet)
  • Suite, 2 Double Beds
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking *

  • RV/bus/truck parking

Also known as

  • Ramada Plaza
  • Ramada Plaza Grand Rapids
  • Ramada Plaza Hotel Grand Rapids
  • Grand Rapids Ramada
  • Ramada Grand Rapids
  • Ramada Plaza Grand Rapids Hotel Grand Rapids
  • Ramada Plaza Grand Rapids Hotel

Policies

Wristbands are required for admission to Castaway Bay, the hotel's pool and waterslide area. Guestrooms include 4 wristbands, and 2-room suites include 6 wristbands. Additional wristbands are $15 each (based on availability at the hotel). Waterslide hours vary and are subject to change.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Extended parking is available for an extra charge

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 5.50 and USD 7.50 for adults, and USD 3.50 and USD 7.95 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Waterslide
  • Fitness facilities
  • Spa tub
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 6
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 465
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 25-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Old Chicago - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Ramada Plaza Grand Rapids, Grand Rapids’s small print

Also known as

  • Ramada Plaza
  • Ramada Plaza Grand Rapids
  • Ramada Plaza Hotel Grand Rapids
  • Grand Rapids Ramada
  • Ramada Grand Rapids
  • Ramada Plaza Grand Rapids Hotel Grand Rapids
  • Ramada Plaza Grand Rapids Hotel

Policies

Wristbands are required for admission to Castaway Bay, the hotel's pool and waterslide area. Guestrooms include 4 wristbands, and 2-room suites include 6 wristbands. Additional wristbands are $15 each (based on availability at the hotel). Waterslide hours vary and are subject to change.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Extended parking is available for an extra charge

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 5.50 and USD 7.50 for adults, and USD 3.50 and USD 7.95 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 335 reviews

Ramada Plaza Grand Rapids, Grand Rapids
Poor1.0 / 5
Not a good experience. Smoke detector hanging off the wall. Fire alarm went of 3times in the middle of the night. Asked next morning about alarm was told it happens randomly due to something in the hotel (really). Kids running up and down the hall ALL night yelling and pounding on walls. When I told her about that she said sorry hope you're next stay is better. (Why would I want to stay again?) Another person staying said the same thing while I was complaining. I am very disappointed in this stay. We booked through hotel.com and the lady said oh I can give you $20 to your card. Really not impressed not sure why I would want to come back to this hotel. We asked for some accommodations near the pool 2 times and we were told they would take care of it and nothing. VERY DISAPPOINTED!!!
1 night family trip
Ramada Plaza Grand Rapids, Grand Rapids
Excellent4.0 / 5
Great for kids
This is a great place for kids. Waterslide & arcade. Conveniently located walking distance to two malls and Chuck E Cheese.
1 night family trip
Ramada Plaza Grand Rapids, Grand Rapids
Poor1.0 / 5
Gross hotel, Poor customer service, never again!!!
DISGUSTING! AVOID AT ALL COSTS!!!
1 night family trip
Ramada Plaza Grand Rapids, Grand Rapids
Fair2.0 / 5
I had kids staying in my room found a diabetic needle, hair brush w/ hair and toys underneath the bed and stains on the sheets not happy at all.
1 night trip
Ramada Plaza Grand Rapids, Grand Rapids
Poor1.0 / 5
We checked in to room 410. Wife found room infested with bed bugs. Got moved to room 305 but our reservations were set for pool side and are room was not available. 3 days later we told them and showed we had pool side they gave us a room near pool side but was shut down in there system for some reason and was not to used. They still have us the room. During that stay the a.c. would not work properly, the bed i slept in was busted and frame was broken underneath and we went 4 days without seeing any room cleaning service people. We had also seen in a 4 day period seen many rooms in other levels were not cleaned due to Windows curtain not being closed and rooms filled with trash. We told management about the bed bug infestation and they brushed it off and offered us free breakfast. We have seen many airline pilots come and are unaware of infestation... Stay away from this hotel.....
7 night business trip

See all reviews

Ramada Plaza Grand Rapids, Grand Rapids

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