All hotels in Grand Rapids, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

3 stars3 stars
270 Ann Street NWGrand RapidsMI49504United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.1 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
713See all 713 Hotels.com reviews
From 232 reviewsTripAdvisor Traveller Rating

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

from $90
  • Room, 1 King Bed with Sofa bed (Riverside)
  • Business Suite, 1 King Bed
  • Standard Room, 2 Double Beds
  • Room, 2 Double Beds (Riverside)
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for an additional charge

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per person (one way)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Spa tub
  • Nightclub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2585
  • Conference space size (meters) - 240
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Landing Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

The Landing Lounge - This karaoke bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids’s small print

Also known as

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids
  • Grand Rapids Radisson
  • Radisson Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 25.00

Rollaway beds are available for an additional charge

Breakfast costs between USD 3.00 and USD 15.00 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 713 reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Poor1.0 / 5
FAKE PICS, NOT AT ALL CLEAN, AVOID THIS PLACE
Worst hotel I have ever stayed in. THE PICS ONLINE ARE FAKE.... this place is trashed, the elevator is constantly dirty the hallways smell like weed all the time there is little or no staff available. At there restaurant it took 30 min to get served from there the order was wrong 2 times and the food was garbage, the bill was also wrong in the end. Many open beer cans found in hallways and in elevator some sat for a few days. The hot tub was nasty with floating debris and what looked like gum in the water. The pool was however clean and well kept. The bedroom was one star at best, walls were partly painted, very cheep furniture and chair. Overall this place was a major disappointment, the one girl at the desk was nice but it seems like no one there has a clue what's going on around them, or they simply don't care.
2 night family trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Fair2.0 / 5
Bad accommodations
The carpet was not vacuumed and the shower didn't work. I told the person at the desk, who was very nice and apologized, but they problem was never taken care of. I understand that the hotel is under construction, but there is no excuse for a non working shower and not vacuuming the carpet. Disgusting!
2 night romance trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Poor1.0 / 5
Worst hotel I've ever stayed in
Worst hotel I've ever stayed in. Hotel was in far different condition than the pictures on hotels.com showed. Check-in took 45 minutes. Several guests complained about getting keys to rooms that were already occupied. Our room did not have working room lights, just a desk lamp. Hallways, pool and lobby were extremely loud and uncomfortable. Staff was extremely overwhelmed and understandably rude. Hotel is under new name, which was confusing.
1 night trip with friends
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Poor1.0 / 5
Riverfront nightmare
Very unsatisfactory stay Hotel was doing renovations no hot water wobbling toilet seats no cable for our TV no sauna no game room website pictures are deceiving looks nothing like that
2 night family trip
The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids
Poor1.0 / 5
Worst hotel experience ever.
We actually didn't end up staying here because despite having booked a room in advance, the hotel way overbooked and didn't have any rooms for us. Several customers were impacted by this. It took quite the ordeal and argument with front desk staff to be put up at another hotel for the night. Even when they agreed to this, they had me pay for the other hotel myself and asked me to come back the next day to get reimbursed. When I did go back, they gave me a hard time about reimbursing me and it took another argument to get my money back. It was absolutely terrible.
1 night trip with friends

See all reviews

The Grand River Hotel an Ascend Hotel Collection Member, Grand Rapids

Is the description of this hotel not correct? Tell us