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Best Western Plus Waterville Grand Hotel

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Best Western Plus Waterville Grand Hotel

Best Western Plus Waterville Grand Hotel

3.0 star property
3-star hotel in Waterville with indoor pool and bar/lounge

7.4/10 Good

709 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
375 Main Street, Waterville, ME, 04901
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive
  • Augusta, ME (AUG-Augusta State) - 24 min drive

Restaurants

  • Cappza's Pizza - 19 min walk
  • Selah Tea Cafe - 3 min drive
  • Amici's Cucina - 3 min drive
  • Jorgensen's Cafe - 3 min drive
  • Jin Yuan Chinese Restaurant - 3 min drive

About this property

Best Western Plus Waterville Grand Hotel

A great choice for a stay in Waterville, Best Western Plus Waterville Grand Hotel is only 4.7 mi (7.5 km) from the airport. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at O Briens Irish Restaurant, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include a fitness centre and a bar/lounge. Fellow travellers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

O Briens Irish Restaurant – This family restaurant specialises in American cuisine and serves breakfast and dinner.
O Briens Irish Pub – This pub serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.0 per stay (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 7.00 for adults and USD 7.00 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards and cash.

Also known as

Best Western Plus Waterville Grand Hotel
Best Western Plus Waterville Grand
Best Plus Waterville Grand
Best Western Plus Waterville Grand Hotel Hotel
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Frequently asked questions

Does Best Western Plus Waterville Grand Hotel offer free cancellation for a full refund?
Yes, Best Western Plus Waterville Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Waterville Grand Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Waterville Grand Hotel on 4 January 2023 start from €140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Waterville Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Waterville Grand Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Best Western Plus Waterville Grand Hotel?
Yes, pets stay free.
Is parking offered on site at Best Western Plus Waterville Grand Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western Plus Waterville Grand Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Best Western Plus Waterville Grand Hotel and nearby?
Have fun with nearby activities such as hiking and rafting, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and access to a nearby indoor pool.
Are there restaurants at or near Best Western Plus Waterville Grand Hotel?
Yes, there are 2 on-site restaurants, featuring American cuisine. Nearby restaurants include Asian Cafe (2.5 mi), Big G's (3.4 mi) and Pad Thai Too (3.8 mi).
What's the area around Best Western Plus Waterville Grand Hotel like?
Best Western Plus Waterville Grand Hotel is located a short 13-minute walk from Children's Discovery Museum. Travellers say that this hotel is in a good location.

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

I was disappointed with the front reception customer service, but the pub waitress was fantastic and most likely saved your higher rating. She couldn't have been more accommodating, sweet and most definitely a people person. She is a one woman show and she does it well!!! Room was comfortable, clean and fairly spacious. The shower was a disappointment and It's time to update the bathroom. Overall, a convenient and nice place to stay for a short visit.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean friendly staff
Merlyn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great price. We had the best Free breakfast ever!! It was quiet and clean. I would definitley stay again.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arcadii, 1-night trip
Verified Hotels.com guest review

8/10 Very good

non-smoking vs. smoking
The issue we had with our experience is when it was check in time Expedia had booked us into a smoking room. we are used to there being no smoking in the hotels we go to. In order to get this we had to pay another $20.00 to get non smoking. I am asthmatic and my husband has a heart condition
Betsy, 1-night trip
Verified Hotels.com guest review

6/10 Good

No wow factor
Seemed like a number of rooms were held by residents but I could be wrong. Place is a bit run down, room is average, wasn’t bad, but no wow factor. Has a bar and decent restaurant.
Matthew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Need to pay attention.
Room smelled of smoke and was supposed to be a non smoking room. Hotel would not give me a military discount even though I have a military ID. Went to the front desk the day before we left and filled out a voucher for a To-Go breakfast. The woman said it will be ready when you check out at 4:30 am. I went to front desk the next morn8ng, no breakfast left for us. Very disappointed.
Betsy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We honestly weren't there for long, just an overnight. The place was clean and accommodating. We'd recommend.
Sheila, 1-night family trip
Verified Expedia guest review