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1 room, 2 adults
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Best Western Plus Waterville Grand Hotel, Waterville

3 stars
375 Main StreetWatervilleME04901United States of America, ‏866-925-8648
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Good3.7 / 5
Value for money
Best value for money
Wellness Area
Great wellness & sports facilities
Vibe
Poor vibe
Amenities
Bad amenities
151See all 151 Hotels.com reviews
From 313 reviewsTripAdvisor Traveller Rating

Best Western Plus Waterville Grand Hotel, Waterville

Hotel Info: 866-925-8648

from $123
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds
  • Standard Suite, 1 King Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Accessible, Bathtub
  • Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free RV/bus/truck parking

Also known as

  • Best Western Plus Waterville Grand
  • Best Western Plus Waterville Grand Hotel
  • Best Western Waterville Grand
  • Waterville Grand Hotel
  • Holiday Inn Waterville
  • BEST WESTERN PLUS Waterville Grand Hotel Maine

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Rollaway beds are available for USD 10 per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Spa tub
  • Sauna
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Nightclub
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
Services
  • 24-hour front desk
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Garden

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.

O Briens Irish Pub - This pub serves lunch and dinner.

Best Western Plus Waterville Grand Hotel, Waterville’s small print

Also known as

  • Best Western Plus Waterville Grand
  • Best Western Plus Waterville Grand Hotel
  • Best Western Waterville Grand
  • Waterville Grand Hotel
  • Holiday Inn Waterville
  • BEST WESTERN PLUS Waterville Grand Hotel Maine

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 151 reviews

Best Western Plus Waterville Grand Hotel, Waterville
Excellent4.0 / 5
A Solid Choice
While I wouldn't choose the spot for a long term stay, it's location was perfect for an on-the-way hotel, right on the Interstate. Loved the massive room and comfortable bed.
1 night trip
Best Western Plus Waterville Grand Hotel, Waterville
Excellent4.0 / 5
Would Stay Again
Good parking for vehicles w/ trailers.
1 night family trip
Best Western Plus Waterville Grand Hotel, Waterville
Poor1.0 / 5
Stay Away From This Property
All the hallways smell of smoke. The room was dirty when we checked in. The next day they never sent housekeeping to clean. Did not give us clean towels in spite of the request for those and housekeeping services. They said the housekeepers had all gone home. The restaurant was terrible service. One person waiting on the room over breakfast the first day. Twenty minutes to receive a menu and then nothing after the meal was delivered. We got our own flatware and coffee. The second day there was more staff but the waitress decided to change my plain yogurt to blueberry. I am allergic. Had to send it back. I asked for a manager to contact me but no one called. Called corporate and they wanted to give me points. Called Mr. Kong, the president of Best Western and they will give me a $50.00 credit, the first offer was a gift certificate for $50.00 No thanks, I wont ever stay in another Best Western again. The hotel manager has still not contacted me, its been three weeks.
2 night family trip
Best Western Plus Waterville Grand Hotel, Waterville
Fair2.0 / 5
there's nothing GRAND here.
If you need an elevator this is not the place to go. It is in a strange place. The breakfast was not at all to rave about. Muffins, scrambled eggs & cold cereal, juice. We didn't use the pool, no time for that.
2 night trip
Best Western Plus Waterville Grand Hotel, Waterville
Excellent4.0 / 5
Business Travel
The hotel was fine, just know that smoking is allowed on some floors so there is lingering tobacco odor in some corridors. O'Brien's was a nice surprise, good food and great service. Also, a true breakfast is included with the price of the room, cooked to order not the typical complimentary breakfast buffet. The internet speed was good as well.
1 night business trip

See all reviews

Best Western Plus Waterville Grand Hotel, Waterville

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