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SureStay Plus Hotel by Best Western Lehigh Valley

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

Exterior
Seasonal outdoor pool
View from room
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of SureStay Plus Hotel by Best Western Lehigh Valley

SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
3-star hotel in Bethlehem with 2 bars/lounges and restaurant

7.2/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
The price is $93
Price available on 12/8/2022
Map
300 Gateway Dr, Bethlehem, PA, 18017

Room options

About this area

What's nearby

  • Lehigh University - 11 min drive
  • Dorney Park & Wildwater Kingdom - 21 min drive
  • Blue Mountain Ski Area - 29 min drive

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 6 min drive

Restaurants

  • Dunkin' Donuts - 3 min drive
  • Cactus Blue - 4 min drive
  • Hanoverville Roadhouse - 4 min drive
  • Starbucks - 4 min drive
  • Moe's Southwest Grill - 4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

A great choice for a stay in Bethlehem, SureStay Plus Hotel by Best Western Lehigh Valley is just 3.8 mi (6.1 km) from the airport. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Foundry, which serves American cuisine and is open for dinner. There are 2 bars/lounges, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves. Fellow travelers like the restaurant and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Access to nearby indoor pool

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Foundry - This restaurant specializes in American cuisine and serves dinner only.
Foundry Cocktail Lounge - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 27:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 30 per stay
  • Pets are allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lehigh Valley offer free cancellation for a full refund?
Yes, SureStay Plus Hotel by Best Western Lehigh Valley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus Hotel by Best Western Lehigh Valley?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Lehigh Valley on Dec 8, 2022 start from $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Lehigh Valley?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 30 per accommodation, per night, and there's also a deposit of USD 30 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lehigh Valley?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at SureStay Plus Hotel by Best Western Lehigh Valley and nearby?
SureStay Plus Hotel by Best Western Lehigh Valley has 2 bars, a seasonal outdoor pool, and a 24-hour fitness center, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, The Foundry offers American cuisine. Nearby restaurants include Dunkin' Donuts (2.2 mi), Cactus Blue (2.2 mi), and One Third (2.4 mi).

Overall score and ratings

7.2

Good

7.2/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Will not stay again at Surestay
Room was in bad shape, especially bathroom. Sinks were unsightly, doors were dirty, unpainted and hinges were rusty. Bath tub has a liner that had water between the tub and liner causing one to lose balance. Furniture was badly chipped. Our first night we had to stomp on a roach which was crawling in door
Angelo, 3-night trip
Verified Hotels.com guest review

6/10 Good

alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jd review
Check in was easy we got our room right away. No handicapped rooms were available but we did have a first floor room. I believe I had requested a handicapped room. The room was around other side but we were able to drive easy access. The room was clean however the pillow and the pillow cases looked like they had not been washed and cleaned and smelled like old mildew musty odor and we have to go out and purchase our own pillows
John, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

This hotel was filthy! Hallways are shabby and dirty. Rooms were not cleaned each day nor was garbage taken out or towels replaced. Our king sized bed had 2 old pillows, couch was torn in multiple areas, lamps were in need of repair, and flooring/molding near window was coming up. The room and hallways had a musty smell.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel had a nice pool although the pad around the pool needed some maintenance. The hotel towels were extremely small and of the poorest quality. Yes the flooring had been updated in the rooms but there was a saddle in the midst of the major walkway which could be a trip hazard for people. Also the AC was impossible to regulate to get a consistent comfortable setting.
Joanne, 2-night family trip
Verified Expedia guest review

6/10 Good

A little bit Dirty and noisy
Jose D, 2-night family trip
Verified Expedia guest review

4/10 Fair

It was nice to first couple of time we were there. This time the room was never cleaned. Had to get towels from maid cart in hallway, even after several requests. New excuse every time we asked.
Michele, 6-night trip
Verified Expedia guest review

10/10 Exceptional

La propiedad estaba muy limpia me gusto mucho el lugar
HEULER, 1-night romance trip
Verified Expedia guest review

2/10 Poor

It was awful! I would never stay there or recommend it. Worst hotel I have ever stayed in!
Victoria, 1-night family trip
Verified Expedia guest review

4/10 Fair

Heather, 1-night family trip
Verified Hotels.com guest review