All hotels in Hays, Kansas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hays Ambassador Hotel & Conference Center, Hays

3 stars
3603 Vine StreetHaysKS67601United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.2 / 5
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
Amenities
Bad amenities
934See all 934 Hotels.com reviews
From 95 reviewsTripAdvisor Traveller Rating

Hays Ambassador Hotel & Conference Center, Hays

Hotel Info: 866-539-8117

from $35
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Poolside
  • Room, Non Smoking
  • Standard Room, 1 King Bed, Accessible
  • Double Room, 2 Double Beds, Poolside
  • Suite, 1 King Bed, Non Smoking
  • Family Room, Non Smoking
  • Standard Double Room, 2 Double Beds
  • Room, 2 Double Beds, Non Smoking, Poolside
  • Deluxe Single Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Suite
  • Family Suite, 1 King Bed
  • Double Room, 2 Double Beds, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Also known as

  • Hays Ambassador
  • Hays Ambassador Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 15 per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Waterslide
  • Fitness facilities
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Stadium Club Bar Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Hays Ambassador Hotel & Conference Center, Hays’s small print

Also known as

  • Hays Ambassador
  • Hays Ambassador Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.2 /5 from 934 reviews

Hays Ambassador Hotel & Conference Center, Hays
Poor1.0 / 5
Beware!
If I could give less than 1 star I would. We stayed here 6 years ago and the kids loved the big pool and water slide (upon check in there was a sign saying it was permanently closed). We decided to break up our Thanksgiving trip and I wished we would have just driven straight home. The hotel is in horrible condition. There was hair in the shower. We covered the beds with blankets from the car which we then threw away. We also slept in our clothes and did not shower until we arrived home. It was a deserted, scary hotel. I was awakened at 2 am by a loud noise and I loaded up the family and got the heck out of there. I will never stay again.
1 night family trip
Hays Ambassador Hotel & Conference Center, Hays
Fair2.0 / 5
Eh, I've had better
It's a good thing this motel is closing, it smelled really bad, the pool was green, and still full even tho it was closed permanently, had to take a bath cause the shower water wouldn't get hot, it was just an old motel really needed updating but since they are selling it I guess it will stay the way it is
1 night family trip
Hays Ambassador Hotel & Conference Center, Hays
Poor1.0 / 5
BAD HOTEL
NEVER STAY HERE IT IS A RAT TRAP.........I WAS SUPRISED IT WAS ON HOTELS.COM....THE PERSON I CALLED AT HOTELS.COM AFTER WE CHECKED IN WAS OF NO HELP....THIS IS THE WOSE PLACE I HAVE EVER STAYED.....DON.T BOOK AT THIS HOTEL.....BAD...BAD..BAD
1 night romance trip
Hays Ambassador Hotel & Conference Center, Hays
Poor1.0 / 5
Do not stay here
Do not be fooled by the pictures of this hotel the place is a total dump when me and my wife and our six month old pulled up to the hotel which by the way was hard to find because there were next to no lights on. A man walked out of the front door with a butchers knife tucked against his arm. when we checked in, the pool and slide had been permanently shut down. The service at the front desk was not good whatsoever, and borderline creepy. We were told that our room did not have heat but had a mobile heat unit placed in the room. we made the mistake of checking in but when we got in the car to pull around to our room ( it was dark and there were no lights on the outside of the building to indicate an entrance ) we decided not to go any further we drove out of the parking lot and went to find another hotel.
1 night family trip
Hays Ambassador Hotel & Conference Center, Hays
Fair2.0 / 5
Scarey!
This hotel should not be open for business. No restaurant or lounge as advertised. Hallway carpets are so filthy, stained, worn and grose. Heating-air does not work properly, you are advised not to touch or mess with thermostats or the air will come on for the rest of the night. Room smells like major disinfectant but seemed clean. No water pressure at all. Showering was an effort, good thing I didn' t need to shampoo my hair... definitely would never gotten rinsed out! Ice machines broken and trashed. No people hardly around... Very spooky. The staff was really nice though and you have to be impressed with their pleasant personalities working under such conditions. I booked because I had stayed here before and it was a wonderful experience so I could not believe the bad reviews. Believe them!
1 night family trip

See all reviews

Hays Ambassador Hotel & Conference Center, Hays

Is the description of this hotel not correct? Tell us