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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville

3.5 stars
851 Congaree RdGreenvilleSC29607-3521United States of America, 800-491-6126
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Excellent4.4 / 5
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Value for money
Value for money could be better
72See all 72 Hotels.com reviews
From 248 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville

Hotel Info: 866-539-8117

from $149
  • One Queen Bed Accessible
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Non Smoking
  • Room, Accessible
  • Family Room
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle within 5 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Also known as

  • Crowne Plaza Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Mtn
  • Crowne Plaza Mtn
  • Crowne Plaza Hotel Mtn Rd
  • Crowne Plaza Mtn Rd

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 11.25 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 7500
  • Conference space size (meters) - 675
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville’s small print

Also known as

  • Crowne Plaza Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
  • Crowne Plaza Hotel Mtn
  • Crowne Plaza Mtn
  • Crowne Plaza Hotel Mtn Rd
  • Crowne Plaza Mtn Rd

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 11.25 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 72 reviews

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville
Outstanding5.0 / 5
wonderful stay, highly recommended
The Crown Plaza met all expectations. room was super comfortable, clean and conveniently located. highly recommend this hotel.
2 night family trip
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville
Good3.0 / 5
Overpriced and poorly managed
Attempted to check in at 2:15 but we're told NO ONE can check in until 3:00. And, of course, at 3:00 there are 15-20 people waiting in a SLOW check-in line. Huge demand by guests for the hotel shuttles to take people downtown but were told they don't do that on weekends b/c it is too busy. This hotel is not near nice enough to justify charging almost $300/night without basic customer service principles.
1 night romance trip
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville
Good3.0 / 5
You will not get your room at check-in time.
Upon arrival just after 3:00 PM, I went to check-in. The lady at the front desk pointed to the lobby and said "all the rooms are dirty because we were full last night and all of these people are waiting." This was at hello, so not very welcoming. I explained to her that we just drove 5 hours and my husband was ill and needed to lay down, that as soon as our room was ready to please let us know. She took my number and said she would call us as soon as our room was ready (even called the cleaning person with a hand radio). We went to a restaurant across the street to wait, and hour and a half went by and no phone call. We went back to the hotel, lobby empty. I explained to the desk that no one called us, and no apology was offered (the lady that had promised to call me wouldn't look toward me). The room had dead lady bugs everywhere, mostly on the chaise lounge in the room. Cleaning service comes early at 9:00, so be prepared (even with the sign on the door). Another couple on the elevator said that they waited for a cab for 30 minutes and realized that the front desk never called them a cab as requested(they were headed to a concert). The manager was nice enough to comp our breakfast, which I appreciated very much. Lesson learned to not trust someone to do what they say they will in the hotel business. I will not stay at another Crowne Plaza although it may have just been this location. Other properties owed by IHG have been wonderful.
1 night romance trip
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville
Outstanding5.0 / 5
great!
great!
1 night trip with friends
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville
Excellent4.0 / 5
Good stay
Nice hotel. We caught breakfast an hour before closing. Pancakes were rock hard and the food was okay. Spacious clean room.
1 night romance trip

See all reviews

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, Greenville

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