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DoubleTree by Hilton Rochester, Finger Lakes Region

3.5 stars
1111 Jefferson RdRochesterNY14623United States of America, ‏‎855-239-9478
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Breakfast
Bad breakfast
141See all 141 Hotels.com reviews
From 644 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Rochester, Finger Lakes Region

Hotel Info: 855-239-9478

from $103
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Roll In Shower
  • Standard, One King and One Sofa Bed
  • Standard, Two Double Beds
  • zz

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.

The Atrium Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Rochester, Finger Lakes Region’s small print

Also known as

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 141 reviews

DoubleTree by Hilton Rochester, Finger Lakes Region
Outstanding5.0 / 5
Another Nice Stay!
Two of us visit family in Rochester every month, traveling 5 hours to get there. Because we had a 3rd person with us this time, we needed a King and more room. The suite set up allowed us a comfy pull out sofa for our guest. The hotel was safe, but busy: soccer tournament groups with players and little brothers and sisters running in hallways, and a wedding reception with beautiful women dressed in beautiful Indian garb. The Lobby was being renovated. Speeding cars on street heading to Interstate. Noisy, but all worked out. The Staff worked very hard under tough conditions, but were so accommodating. We enjoyed our stay. We were located under 10 minutes from Family. Across the street from fast food and mid-priced restaurants. Love the Hotel's Welcome cookies! This is our second time staying at a Double Tree, and we really liked it. Got a good deal. If I get another deal, I'll stay again.
1 night family trip
DoubleTree by Hilton Rochester, Finger Lakes Region
Excellent4.0 / 5
Great service.
Great customer service. We got cookies and bottled water when we got there. Our room was positioned right at the elevator and it was a noisy weekend because there was a kid's soccer event in the area. we asked to be moved after the first night, which They did accommodate but the price I had paid for the double room was actually more expensive than the king size we got. That was kind of a bunmer since it couldn't be refunded. Our room was also not cleaned for a day which was annoying. However, their customer service is great so they do care to make things better when you tell them about an issue.
3 night family trip
DoubleTree by Hilton Rochester, Finger Lakes Region
Fair2.0 / 5
Avoid this Hotel at All cost !
This hotel was ok. Sleeping only. Get out as soon as you can. No outside windows in rooms. Sliding glass door opens to atrium hallway. People walk right by and can look in your room. Nasty.
1 night romance trip
DoubleTree by Hilton Rochester, Finger Lakes Region
Excellent4.0 / 5
Fancy place to stay on the outskirts of town
We stayed here after going to a concert at Anthropology, which was frustratingly far away (over in the "cool" part of town). Nevertheless, this was a great place to stay, because even though we were paying Hotels.com prices, we felt like we were high-rolling. The pool looked like it would be really fun if you had kids / like indoor pools. Also, always say yes to the cookies.
1 night romance trip
DoubleTree by Hilton Rochester, Finger Lakes Region
Outstanding5.0 / 5
Nice hotel, Will return.
Great staff, nice location. They were under construction but it was no inconvenience to me.
2 night business trip

See all reviews

DoubleTree by Hilton Rochester, Finger Lakes Region

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