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Seralago Hotel & Suites Main Gate East, Kissimmee

3 stars3 stars
5678 West Irlo Bronson Memorial HwyKissimmeeFL34746United States of America
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Good3.0 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
3237See all 3,237 Hotels.com reviews
From 2,300 reviewsTripAdvisor Traveller Rating

Seralago Hotel & Suites Main Gate East, Kissimmee

from $58
  • Double Room, 2 Double Beds (Kids Eat Free - max 2)
  • Family Suite (Kid's Suite)
  • Suite, 2 Rooms
  • Room, 1 King Bed with Sofa bed
  • Standard Room, 2 Double Beds (Kids Eat Free - max 2)
  • Double Room, 2 Double Beds, Poolside

At a glance

Key facts

Hotel size

  • This hotel has 614 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

  • Free theme park shuttle

Also known as

  • Seralago
  • Seralago Hotel Main Gate
  • Seralago Hotel Main Gate East
  • Seralago Main Gate
  • Seralago Main Gate East
  • Seralago Hotel Kissimmee
  • Seralago Kissimmee
  • Seralago Hotel Main Gate East Kissimmee
  • Seralago Main Gate East Kissimmee

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 7.00 per accommodation, per night

Resort fee inclusions:

  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 7.99 per person (approximately)

Pets are allowed for an extra charge of USD 10 per accommodation, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Pool sun loungers
  • Tennis on site
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1195
  • Conference space size (meters) - 111
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Outdoor tennis court
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Water skiing nearby

Seralago Hotel & Suites Main Gate East, Kissimmee’s small print

Also known as

  • Seralago
  • Seralago Hotel Main Gate
  • Seralago Hotel Main Gate East
  • Seralago Main Gate
  • Seralago Main Gate East
  • Seralago Hotel Kissimmee
  • Seralago Kissimmee
  • Seralago Hotel Main Gate East Kissimmee
  • Seralago Main Gate East Kissimmee

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 7.00 per accommodation, per night

Resort fee inclusions:

  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast is offered for an extra charge of USD 7.99 per person (approximately)

Pets are allowed for an extra charge of USD 10 per accommodation, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 3237 reviews

Seralago Hotel & Suites Main Gate East, Kissimmee
Excellent4.0 / 5
I usually love this hotel- this time fell short
My family loves this hotel- it has a bar on site that actually has drink specials nightly- with great bar tenders. Friendly staff, decent food in the cafeteria, great pool- which never has towels. This last trip to this hotel was kind of disappointing. Check in wasn't available until well after 4 pm- as rooms were not ready and it wasn't just our room. There were many people waiting. If check out is 11, and not enough rooms are ready by 4, something is the matter. The rooms are small I can't imagine it takes more than 30 minutes to clean one and I can't imagine you only have one person cleaning them all. Nothing was done to comp us for waiting. A couple drink vouchers or food vouchers for while we were waiting would have made a big difference.
3 night family trip
Seralago Hotel & Suites Main Gate East, Kissimmee
Good3.0 / 5
Cute concept but needs a thorough cleaning!
Cute concept for the the kids suite but needs a thorough cleaning!!!! Spend some of the money that you put into the lobby area to update and clean your rooms and this hotel could be great again! Will not stay here again unless they do a refurbish.
2 night family trip
Seralago Hotel & Suites Main Gate East, Kissimmee
Poor1.0 / 5
Dont stay
Room was stinky and room was dirty..
1 night romance trip
Seralago Hotel & Suites Main Gate East, Kissimmee
Poor1.0 / 5
Worst Hotel i have ever experienced
The problem began with the check-in as my room was not ready; i requested to be called when the room was ready and after an hour i had to form the line and wait an additional hour towards finally getting my room key. When i opened the room, it has a strong odor of Clorox, the room was dirty and smelled like cigarettes. We were not able to sleep because the walls were so thin that we heard the people from the adjacent room all night and let alone sounded like the were in our room! Lastly, i paid for a king size room and got two full size beds... I do not recommend this hotel regardless of the location and price... Just a horrible experience...
1 night family trip
Seralago Hotel & Suites Main Gate East, Kissimmee
Good3.0 / 5
Room needs to updated
1 night family trip

See all reviews

Seralago Hotel & Suites Main Gate East, Kissimmee

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