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DoubleTree by Hilton Collinsville - St. Louis, Collinsville

3-star3 stars
1000 Eastport Plaza DrCollinsvilleIL62234United States of America

3-star hotel in Collinsville with indoor pool, restaurant
  • Free WiFi and free parking
Very Good8.2
Location
Great location
Food
Delicious food
Service
Fantastic service
WiFi
Complaints about WiFi
286See all 286 Hotels.com reviews
From 1,035 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Collinsville - St. Louis, Collinsville

from $108
  • 1 King Bed Non-Smoking
  • Deluxe King w/ Sofabed
  • Deluxe Queen w/ Sofabed
  • 2 Queen Beds Non-Smoking
  • One Queen Bed
  • One Queen Bed, Non-Smoking, Accessible
  • Room, 2 Queen Beds, Courtyard View
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite (Parlor)

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Porters Steakhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

DoubleTree by Hilton Collinsville - St. Louis, Collinsville’s small print

Also known as

  • DoubleTree Collinsville St. Louis
  • DoubleTree Hilton Collinsville St. Louis
  • DoubleTree Hilton Hotel Collinsville St. Louis
  • DoubleTree Hilton Collinsville St. Louis Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 15.99 for adults and USD 10.99 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around DoubleTree by Hilton Collinsville - St. Louis, Collinsville

Landmarks

  • Gateway Conference Center - 7 min walk
  • Gateway Fun Park - 8 min walk
  • Splash City Family Waterpark - 9 min walk
  • Fairmount Park Racetrack - 3.1 mi / 4.9 km
  • World's Largest Catsup Bottle - 3.7 mi / 6 km
  • Cahokia Mounds State Historic Site - 5.1 mi / 8.3 km
  • Villa Marie Winery & Banquet Center - 6.5 mi / 10.5 km
  • Stonewolf Golf Course - 6.8 mi / 11 km

Getting around

  • St. Louis, MO (STL-Lambert-St. Louis Intl.) - 28 min drive
  • St. Louis Gateway Station - 17 min drive
  • Alton Station - 26 min drive
  • Free self parking

Recent reviews

Very Good 8.2 From 286 reviews

DoubleTree by Hilton Collinsville - St. Louis, Collinsville
Very Good8.0
Needs some up dating and a little larger bath room.
CAROL, us1 night trip
DoubleTree by Hilton Collinsville - St. Louis, Collinsville
Poor2.0
Atrocious
This was the worst hotel that I’ve ever stayed at!The sheets and bedding were dirty and stinky. The bathtub was moldy and it had a bunch of soap scum everywhere. The bathroom sink was filthy with hair and nasty film. Do not stay in this hotel!!!
A Traveler, us1 night trip
DoubleTree by Hilton Collinsville - St. Louis, Collinsville
Very Good8.0
$15 for breakfast and no frig in room. Ice only on certain floors
A Traveler, us1 night trip
DoubleTree by Hilton Collinsville - St. Louis, Collinsville
Exceptional10.0
Bad Start, Excellent Finish
When we checked into our room the carpet between the beds was very wet like some mess had been cleaned up. Then, my wife spotted blood stains on a pillow. We asked for another room and were immediately moved across the hall. Good, fast service! In the hall, however, were large bags of trash leaning against the walls like garbage day in the hood! There were also large hoses for carpet shampooing, but not being used at the time. In the room, I kept banging my shins on the corners of wood beds protruding way past the sight line of the white mattresses. The dark wood was hard to see against the dark color of the carpet. The beds were firm and comfortable. Breakfast in the restaurant was sensational for a Monday with an omelette station, fresh fruit and great pastries. The servers and cooks were very efficient and friendly! It was the highlight of our short stay! The food was delicious and well presented. We’ll be back, but do something about housekeeping and those wooden box beds! Also, front desk people were courteous and very caring.
Paul, us1 night trip
DoubleTree by Hilton Collinsville - St. Louis, Collinsville
Fair4.0
Our room had a funky smell, we were on the first floor near the pool so that might have been part of it, but it was not a distinct chlorine smell. The room was very dusty and there were some small dead bugs under the lamp. It had clearly not been vacuumed, because when you walked across the carpet then sat on the white bed little black "dots" would show up all over the bed - presumably having been picked up from the carpet. I don't know what they were, and I probably don't want to know. There were tiny ants in the bathroom. Our air conditioning went out and had to be reset by staff twice. The staff was very friendly and came quickly to fix the air. The second time it was the night manager who came, and I also showed him the ants. He was apologetic, offered to send someone to spray for them, and he killed as many as he could see with some tissue. Overall, I was not comfortable in this room and in fact I felt the need to come home and immediately wash all items including the duffle bags that had been with us on the trip.
A Traveler, us2 night trip

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DoubleTree by Hilton Collinsville - St. Louis, Collinsville

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