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Crowne Plaza Monterrey, an IHG Hotel

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Room amenity

Overview of Crowne Plaza Monterrey, an IHG Hotel

Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
4-star hotel with 2 restaurants, near Auditorium Pabellón M

8.8/10 Fabulous

1,042 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $75
Price available on 12/11/2022
Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Business center
  • 12 meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Monterrey Centro
  • Macroplaza - 10 min walk
  • Fundidora Park - 28 min walk
  • Cintermex - 12 min drive
  • Arena Monterrey - 14 min drive
  • Estadio BBVA Bancomer - 23 min drive
  • U.S. Consulate General - 17 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 34 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 9 min walk
  • Fundadores Station - 17 min walk

Restaurants

  • El Cafelito - 4 min walk
  • Abuela Victoria - 4 min walk
  • La Puntada - 6 min walk
  • Vips - 6 min walk
  • Cafeteria Gaby - 6 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Crowne Plaza Monterrey, an IHG Hotel puts you 0.5 mi (0.9 km) from Macroplaza and 1.5 mi (2.4 km) from Fundidora Park. You can indulge in massages, body wraps, or mani/pedis, and Las Ventanas, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and family-friendly amenities get great marks from fellow travelers. Public transportation is just a short walk: Padre Mier Station is 9 minutes and General I. Zaragoza Station is 9 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 403 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • 12 meeting rooms
  • Conference space (893 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.
Lobby Bar - Onsite bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 180 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Monterrey, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?
As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on Dec 11, 2022 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Monterrey, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Monterrey, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Monterrey, an IHG Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 1 PM. Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Monterrey, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Crowne Plaza Monterrey, an IHG Hotel and nearby?
Crowne Plaza Monterrey, an IHG Hotel has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Crowne Plaza Monterrey, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include El Cafelito (4-min walk), Abuela Victoria (4-min walk), and La Puntada (6-min walk).
What's the area around Crowne Plaza Monterrey, an IHG Hotel like?
Crowne Plaza Monterrey, an IHG Hotel is in Monterrey Centro, a short 9-minute walk from Padre Mier Station and 3 minutes' walk from Auditorium Pabellón M. Our travelers say the local area is very walkable.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Kathryn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zacarias, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Amazing as always I've never been more happy at this hotel
Salvador Ricardo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suresh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magdaleno, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Lizeth, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The indoor pool was great
Gilberto, 2-night family trip
Verified Expedia guest review