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1 room, 2 adults
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Lancaster Family Resort, Lancaster

2 stars
2250 Lincoln Hwy ELancasterPA17602United States of America, ‏‎800-491-6126
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2.3 / 5
  • Dont stay here! The pictures online are a lie. The place smells horrible and there are NO…Jul 18, 2016
  • Ceiling falling in, carpet wet, bad smell, leaky ceiling. This hotel needs a lot of…Jun 29, 2016
168See all 168 Hotels.com reviews
From 479 reviewsTripAdvisor Traveller Rating

Lancaster Family Resort, Lancaster

Hotel Info: 866-539-8117

from $75
  • Double Room, 2 Double Beds, Smoking
  • Double Room, 2 Double Beds, Smoking
  • Standard Room, 1 King Bed
  • Double Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Lancaster Ramada
  • Ramada Hotel Lancaster
  • Ramada Lancaster
  • Ramada Inn Lancaster Hotel Lancaster
  • Lancaster Family Resort
  • Lancaster Family

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Tennis on site
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Picnic area
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Lancaster Family Resort, Lancaster’s small print

Also known as

  • Lancaster Ramada
  • Ramada Hotel Lancaster
  • Ramada Lancaster
  • Ramada Inn Lancaster Hotel Lancaster
  • Lancaster Family Resort
  • Lancaster Family

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 168 reviews

Lancaster Family Resort, Lancaster
Fair2.0 / 5
Need Major remodel and Renovation.
Hotel need major renovation. Everything was outdated and old. Hallway had a moldy smell and condition of the hotel was terrible. The outdoor courtyard was old and run down. The pool was crack and looked abandon and neglected. Landscaping was terrible. Nothing like the website picture. There was weed growing everywhere. On the plus side. Hotel is located in a great location. Customer service was great. I ask for new sheets because the sheet on the bed had stain on it. They got it for us right away. Price of the room was cheap. You get what you pay for. If they do a major renovation for the hotel I would stay there again.
1 night family trip
Lancaster Family Resort, Lancaster
Fair2.0 / 5
This place is run downand falling apart. The wifi is terrible. They advertise an outdoor pool that doesnt work and is falling apart.
7 night family trip
Lancaster Family Resort, Lancaster
Excellent4.0 / 5
LOVE IT THERE
WE HAD A WONDERFUL TIME. AND WE BOOKED AGAIN FOR JULY ALREADY AND WILL BE BRING MORE FAMILY. ROOMS WAS GOOD BUT THE BATHROOM NEEDS A LITTLE MORE UPDATE.
2 night family trip
Lancaster Family Resort, Lancaster
Poor1.0 / 5
Horrible, don't stay.
This hotel was horrible. No air conditioner in the hall ways. Mold on the tiles in the hale ways. No outside pool and broken glass out side. The inside pool room was so hot my husband almost passed out. Don't waste your money!!
3 night business trip
Lancaster Family Resort, Lancaster
Poor1.0 / 5
I prepaid online and apparently hotels.com (expedia) overbooked the hotel. They were supposed to find alternative accomodations for guests. This did not happen and when I checked in (with my paid confirmation), they did not have my reservation in the system. The front desk employee was able to assign me a room, but somehow managed to charge me $565.80 + a $20 "hold" for incidentals. I spent hours arguing with the hotel management that I was not responsible for this -- it was a pre-paid reservation. My bank got involved. My husband had to drive to our branch in the morning then back to the hotel. At this point I was out $600 (pretty much my entire budget for the trip +). The hotel is in very poor condition in the hallways. The outdoor pool looks like it hasn't been used in years. The restaurant was "closed for memorial day weekend". I take comfort in the fact that my 3 year old enjoyed in the indoor pool and we were directly across the street from Dutch Wonderland. I received a partial credit today (5/31) and was told the remaining credit would be applied to my account today. All in all this was not a positive experience and the hotel took no accountability for their initial error of charging me when I showed them the prepaid confirmation. They kept telling me to call expedia if I wanted a refund for the first 2 hours (I spent about 4 hours total at the front desk on Friday and my husband another 2 on Saturday -- he wasn't even on the trip with us).
1 night family trip

See all reviews

Lancaster Family Resort, Lancaster

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