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Crowne Plaza Hamburg - City Alster, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Graumannsweg 10HamburgHH22087Germany, ‏800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Pool
Bad pool
502See all 502 Hotels.com reviews
From 851 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hamburg - City Alster, Hamburg

Hotel Info: 866-539-8117

from $82
  • Club Room, 1 King Bed, Non Smoking
  • Standard Room
  • Standard Room
  • Deluxe Room, 1 King Bed
  • Family Suite, Non Smoking, Connecting Rooms
  • Standard Room
  • Room, 1 Double Bed, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking
  • Comfort Room, 2 Single Beds, Non Smoking
  • Room, 1 Single Bed, Non Smoking
  • Room, 1 Single Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Suite, 1 Double Bed, Non Smoking
  • One Double Bed Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Crowne Plaza Alster
  • Crowne Plaza Alster Hotel
  • Crowne Plaza Alster Hotel Hamburg City
  • Crowne Plaza Hamburg City
  • Crowne Plaza Hamburg City Alster
  • Hamburg City Alster
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg City Alster Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs EUR 19.50 per day

Rollaway beds are available for EUR 80,00 per night

Full breakfast is offered for an extra charge of EUR 22 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals on site
  • Rowing or canoeing on site
  • Sailing nearby
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 4607
  • Conference space size (meters) - 428
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Blue Marlin - This restaurant serves breakfast, lunch, dinner, and light fare.

Crowne Plaza Hamburg - City Alster, Hamburg’s small print

Also known as

  • Crowne Plaza Alster
  • Crowne Plaza Alster Hotel
  • Crowne Plaza Alster Hotel Hamburg City
  • Crowne Plaza Hamburg City
  • Crowne Plaza Hamburg City Alster
  • Hamburg City Alster
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg City Alster Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs EUR 19.50 per day

Rollaway beds are available for EUR 80,00 per night

Full breakfast is offered for an extra charge of EUR 22 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 502 reviews

Crowne Plaza Hamburg - City Alster, Hamburg
Good3.0 / 5
Cost Effective Location by the Lake
Great staff, decent hotel stay and a great location right beside the lake. This hotel is a great value for the area.
1 night business trip
Crowne Plaza Hamburg - City Alster, Hamburg
Good3.0 / 5
Reasonable hotel for the price.
An average to slightly better than average stay. The front desk staff was only mildly friendly, some were very friendly but some were not very friendly. The cleanliness of the hotel was reasonable but not great. The rooms seem slightly in need of updates. Overall would recommend, but barely worth the price.
1 night business trip
Crowne Plaza Hamburg - City Alster, Hamburg
Outstanding5.0 / 5
Very much recomandable
First time there. Very friendly staff Very good rooms, not to small. The Hotel is very good maintained, and you are close to the Alster. May be public transport is not that easy to reach, but for us, having 20 minutes walk to the Rathaus, has been OK. We will definitely take this Hotel again
2 night romance trip
Crowne Plaza Hamburg - City Alster, Hamburg
Outstanding5.0 / 5
The best hotel experience in Europe!
It was a great experience for me. The location near the train station as well as the lake was very good. The service staff were simply amazing. The breakfast was the best!!!!!
2 night business trip
Crowne Plaza Hamburg - City Alster, Hamburg
Excellent4.0 / 5
Convenient but too hot
The hotel was clean, conveniently located near a bus, a train station, and near restaurants. The staff was courteous and efficient. And although not mentioned prominently on their website, there was an lovely indoor pool and Jacuzzi -- definitely a plus at the end of a long day of sightseeing! And the tea bar with multiple loose leaf teas was a classy addition. The only downside was the temperature in the room. No matter what setting we chose it would not cool down below 27 Celsius! The thermostat allowed us to select as low as 10 Celsius, but it never actually cooled the room. All three nights I slept with a small towel by the bed and had to wipe the sweat from myself in order to get comfortable enough to sleep. If you are at all sensitive to warmth at night, this will be a big problem for you. Otherwise, we liked it.
3 night trip

See all reviews

Crowne Plaza Hamburg - City Alster, Hamburg

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