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Royal Sonesta Houston Galleria, Houston

4-star4 stars
2222 West Loop SouthHoustonTX77027United States of America

4-star hotel with outdoor pool, near Memorial Park
  • Free WiFi
Superb9.0
Wellness Area
Great wellness & sports facilities
Location
Great location
Bar and Beverages
Bar is awesome
Value for money
Value for money could be better
1071See all 1,071 Hotels.com reviews
From 1,242 reviewsTripAdvisor Traveller Rating

Royal Sonesta Houston Galleria, Houston

from $159
  • Room, 1 King Bed (Concierge)
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Queen Beds
  • Room, 1 King Bed, Corner (Preferred)
  • Room, 1 King Bed (Preferred)
  • Room, 2 Double Beds (Preferred)
  • Room, 2 Queen Beds (Preferred)
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 485 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

ARA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Axis Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Launch - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Royal Sonesta Houston Galleria, Houston’s small print

Also known as

  • Houston Royal Sonesta Hotel
  • Royal Sonesta Houston Galleria
  • Houston Sonesta Hotel
  • Royal Houston
  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel Houston
  • Royal Sonesta Houston
  • Sonesta Hotel Houston
  • Royal Sonesta Houston Galleria Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 32.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 21 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per day

Airport shuttle service is offered for an extra charge of USD 28 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Royal Sonesta Houston Galleria, Houston

Landmarks

  • In The Galleria
  • Williams Tower - 12 min walk
  • Gerald D. Hines Waterwall Park - 15 min walk
  • Uptown Park - 19 min walk
  • Highland Village - 20 min walk
  • Houston Arboretum and Nature Center - 36 min walk
  • Memorial Park - 2.5 mi / 4.1 km
  • Lakewood Church - 2.3 mi / 3.7 km

Getting around

  • Houston, TX (HOU-William P. Hobby) - 23 min drive
  • Houston, TX (IAH-George Bush Intercontinental) - 30 min drive
  • Houston, TX (EFD-Ellington Field) - 32 min drive
  • Houston Station - 14 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Recent reviews

Superb 9.0 From 1,071 reviews

Royal Sonesta Houston Galleria, Houston
Good6.0
Bad Start!
It started with Hotels.com not having my fully paid reservation on file with the hotel. I arrived and went to check in and the Hotel could find NO reservation, I then had to call Hotels.com to find out what was going on. The lady that I spoke to from Hotels.com did get the reservation quickly to the hotel, however now there were 5 people ahead of me checking in and I had to wait. I had booked and paid a higher rate for 2 queen beds for 2 days, but then all they had available was a king bed. The brought up a portable bed but it was totally uncomfortable, should have received a refund to king bed rate for two days. The front desk staffer did offer a free drink ticket for the delays. When I went to use the ticket at the Lobby bar at 4pm the lady bartender working the bar had her back turned to all of the customers and was messing with the cash register and not taking drink orders of tending to customers needs for over 10 minutes. I had to speak up twice and ask her are you taking drink orders. The couple next to me were waiting on limes for their drink and unhappy. Further down the bar another guest trying to place an order to no avail. The girl next to me also patiently waiting over 10 minutes and no order taken, the female bartender then told the girl I will be right back instead of taking her order, the girl customer just left the bar and I did the same thing. Female bartender has NO CUSTOMER SERVICE SKILLs and should be fired!
Michael, us2 night trip
Royal Sonesta Houston Galleria, Houston
Good6.0
Bring cleaning wipes!
The customer service was good but the room was not clean. There was dust everywhere. I used 2 wipes to clean the black dirt off of the remote control. I've stayed here before and never had this problem. This stay made me not want to come back here again. I hope the cleaning staff does a better job in the future.
nakeisha, us1 night trip
Royal Sonesta Houston Galleria, Houston
Exceptional10.0
Highly recommended
carlos, us1 night trip
Royal Sonesta Houston Galleria, Houston
Very Good8.0
Okay visit.
Every interaction we had with the front desk staff, valet parking staff, etc. was very positive. Everyone was very friendly, helpful and competent at their job! We stayed for four nights at the beginning of the week and came back for one more night at the end of the week. The first stay had a view of the loop outside the window. Nice view, but the room seemed worn. The beds were not comfortable and we were disappointed, however we had already booked the night for the end of the week. When we returned for the last night, it was on the opposite side of the hallway with a view of the city. The room was much nicer - same exact furnishings, but not as worn. The mattresses on the beds were much better as well. Don't know if this is random or if there is truly a difference in the two sides of the hotel. The restaurant is TERRIBLE!!! Avoid at all costs! Out of convenience, we ate dinner there on the night we arrived after a very long day of travel. After paying a hefty price for our meal, we never returned even so much as to the shop in the lobby to buy coffee. Although the service was fine, the food was not palatable. I can't imagine they would ever get repeat business from their customers.
A Traveler, us1 night trip
Royal Sonesta Houston Galleria, Houston
Exceptional10.0
The staff at the hotel was wonderful. Our room was comfortable, great view of the city, easy access to the freeway, shopping nearby. Excellent trip.
michael s, us1 night trip

See all reviews

Royal Sonesta Houston Galleria, Houston

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