2/10 Poor
21 January 2023
Changed rooms 3 times!
This was probably the worst hotel I've stayed in. We had our dog with us, so we had to stay in a pet friendly room. The first room the floors were so dirt, my kids took off their shoes for 2 sec and thier feet were black. Thier was mold in the bathroom and the bathroom door looked like someone kicked it in. The laminated floor were stained and coming up from all the pet urine damage im guessing. We also killed 2 roaches in this room. I asked to be moved to another room. The staff was accommodating and gave us another room. However this rooms floor was also so dirty, there was dog food still left on the floor from the previous guest. The furniture looks
like it was destroyed by a cat. We asked to be removed again. There wasn't any "clean" pet room left, so they moved us to a regular room. This room was carpeted but you can tell it wasnt vacuum recently. At this point i was just done and tired from moving my 2 kids dog and all thier stuff. I didn't even mentioned how bad the first to rooms smelled!... it was a nightmare. I expected more since they are part of Wyndham. I was sadly disappointed.
SteFanie
SteFanie, 2-night family trip
Verified Hotels.com guest review