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Crowne Plaza Richmond Downtown, Richmond

3.5 stars
555 E Canal StreetRichmondVA23219United States of America, ‏800-491-6126
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Good3.9 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
WiFi
Bad internet service
425See all 425 Hotels.com reviews
From 755 reviewsTripAdvisor Traveller Rating

Crowne Plaza Richmond Downtown, Richmond

Hotel Info: 866-539-8117

from $126
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Penthouse)
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Parlor)
  • 1 King Bd Exec Access Roll In Shwr Nosmk
  • Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 Queen Bed (Love Seat)
  • Standard Room
  • Club Room, 2 Double Beds, Non Smoking
  • 1 King Hear Access Transfer Shwr Nosmk
  • Standard Room
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 298 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Richmond Downtown
  • Crowne Plaza Richmond Downtown
  • Crowne Plaza Richmond Downtown Hotel Richmond
  • Richmond Crowne Plaza
  • Crowne Plaza Richmond Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per day

Optional extras

Self parking costs USD 15.00 per day with in/out privileges

Valet parking costs USD 20.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 16 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 13005
  • Conference space size (meters) - 1208
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Richmond Downtown, Richmond’s small print

Also known as

  • Crowne Plaza Hotel Richmond Downtown
  • Crowne Plaza Richmond Downtown
  • Crowne Plaza Richmond Downtown Hotel Richmond
  • Richmond Crowne Plaza
  • Crowne Plaza Richmond Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per day

Optional extras

Self parking costs USD 15.00 per day with in/out privileges

Valet parking costs USD 20.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 16 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 425 reviews

Crowne Plaza Richmond Downtown, Richmond
Outstanding5.0 / 5
right off the highway
we were there to look at VMC, and Andrew was the shuttle driver and he was great. Everyone was very friendly and were advicates of Richmond. The service in the hotel restaurant was excellent also. The pool and workout room were modern and well kept
2 night family trip
Crowne Plaza Richmond Downtown, Richmond
Outstanding5.0 / 5
Great stay and professional & courteous service!
1 night family trip
Crowne Plaza Richmond Downtown, Richmond
Excellent4.0 / 5
Great location and they let us have late checkout. Great for dtown Richmond.
1 night trip with friends
Crowne Plaza Richmond Downtown, Richmond
Excellent4.0 / 5
Our stay was great, the hotel was nice, friendly staff. The food was terrible. If you stay there find some place else to eat.
2 night family trip
Crowne Plaza Richmond Downtown, Richmond
Excellent4.0 / 5
Mixed Reaction
Three friends and I were attending an eent in Richmond. I booked and pre-paid for two rooms.This was, generally, a quite satisfactory one-night stay; with clean, comfortable, attractive rooms; there was a charge for parking, but with in and out privileges; excellent breakfast buffet, friendly staff. At the same time, lighting in the room was poor, there were not enough outlets, one of two phones did not work properly, wi-fi was supposedly free, but I could not connect to it, the bathroom was humid and , for some reason, there was a piece of duct tape in the sink. Although the room in which I stayed was occupied by two unrelated adults, there was only one tiny bar of soap. At check-out, the clerk was pre-occupied with signing me up for a rewards program, which she set up in my friend's name, not mine, and neglected to give me a receipt for the stay. Having said all this the positives outweighed the negatives, and I would stay there again.
1 night trip with friends

See all reviews

Crowne Plaza Richmond Downtown, Richmond

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