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The Sutton Place Hotel - Vancouver

Luxury hotel with spa, near Robson Street

  • Free Internet
From
$136

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  • Hotel Front
  • Hotel Front
  • Indoor Pool
  • Grand Room, 1 King Bed (Classic) - Living Area
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Hotel Front. Image 1 of 76
1 / 76Hotel Front
845 Burrard St, Vancouver, V6Z2K6, BC, Canada
8.8.Fabulous.
  • One of the best hotels you can book downtown. Good location, has a lot of parking spots.…

    Feb 19, 2021

  • Cleaning was not as I expected. One of the coffee mugs was dirty. Probably it was washed…

    Oct 19, 2020

See all 1,358 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 397 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Waterfront - 12 min walk
  • Canada Place - 13 min walk
  • BC Place Stadium - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed (Classic)
  • Executive Room, 1 King Bed (Classic)
  • Grand Room, 1 King Bed (Classic)
  • Premium Room, 1 King Bed (Classic)
  • Classic Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds (Classic)
  • Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds

Location

845 Burrard St, Vancouver, V6Z2K6, BC, Canada
  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk

What’s around

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Waterfront - 12 min walk
  • Canada Place - 13 min walk
  • BC Place Stadium - 14 min walk
  • Queen Elizabeth Theatre - 14 min walk
  • Vancouver Convention Centre - 14 min walk
  • Rogers Arena - 21 min walk
  • Granville Island Public Market - 24 min walk
  • Vancouver Aquarium - 33 min walk

Getting around

  • Vancouver International Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 49 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Vancouver Pacific Central Station - 6 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

Dining

Boulevard Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Gerard Lounge - Onsite bar. Open daily.

News Cafe - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • The Sutton Place Hotel - Vancouver Hotel
  • The Sutton Place Hotel - Vancouver Vancouver
  • The Sutton Place Hotel - Vancouver Hotel Vancouver
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 48.00 per night with in/out privileges

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: CAD 40.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Sutton Place Hotel - Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there's an onsite restaurant, Boulevard Kitchen. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Black+Blue (3-min walk), Thierry (4-min walk), and Joe Forte's Seafood & Chop House (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Sutton Place Hotel - Vancouver also has a fitness center and spa services.
8.8.Fabulous.
  • 4.0.Fair

    Of course, location is good. The hotel exterior still looks OK, and the lobby looks inviting, but this stops right after you leave the elevator. The room was smelling badly (moldy), no wonder, the furniture is the same like when we visited the hotel 35 years ago. We visited several times, almost nothing has changed over the years. The bathrooms are very much dated, mirrors are old and show mirror rust, door handles and knobs are very old, door hinges are heavily rusted, it definitely isn't what you expect when you book a "luxury" hotel. Additionally, because of covid, the underground parking was scary, almost no cars, just a few with suspicious people in it. We didn't like the situation at all. The only positive, at least the hotel management adjusted the price to the situation. We would have very much regretted this "luxury" hotel for the regular price. In our opinion, the time of Sutton Place Vancouver is over.

    F.N., 2 night romance trip, Jul 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great location walked everywhere! Lovely established property. Would like more modern touches such as USB ports and more plugs. Great staff!

    3 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Classy, inviting and friendly. Everything 1st class!

    Wendy, 1 night family trip, Feb 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    NO HOT WATER! forced to take freezing cold shower. Apparently some construction mishap

    Bez, 1 night business trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    An excellent walkable hotel at the heart of busy downtown!

    3 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location in Vancouver close to everything Nice to have a steam room available.

    2 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful

    Amazing and beautiful hotel, rooms were a bit more dated, staff was very friendly and efficient. Would stay again.

    Don, 1 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the Sutton

    We love The Sutton Place Hotel in Vancouver. The people are great, the service is spectacular. It's a perfect location, just about everywhere we wanted to go was walkable.... Granville Island, Rogers Arena, Robson Street, Gastown, etc.

    Kenneth, 3 night trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our 2nd time at the Sutton Place; great hotel, wonderful service, very helpful valets with directions, suggestions, etc. We will be back!

    Charlene, 1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    So close to everything... shopping, restaurants, grocery store, movie theater.... excellent location! Loved everything about our stay with the exception of the bed.... the bed was EXTREMELY uncomfortable and the mattress was obviously very old and needed to be replaced. Disappointing, as having a comfy bed is a very important part of a stay, particularly at a luxury property. I woke up several times throughout the night because I was so uncomfortable.

    Darci, 1 night romance trip, Dec 28, 2019

    Verified Expedia guest review

See all 1,358 reviews