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Tru by Hilton Wilmington

Photo gallery for Tru by Hilton Wilmington

Room, 1 King Bed, Non Smoking | View from room
Room, 2 Double Beds, Non Smoking | Desk, rollaway beds, free WiFi
Breakfast area

Overview of Tru by Hilton Wilmington

Tru by Hilton Wilmington

2.5 star property
Wilmington hotel with restaurant and conference centre

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
  • Restaurant
Map
5001 Market Street, Wilmington, NC, 28405

Guests rated this location 7.0/10 - Good

Main amenities
  • 24-hour front desk
  • ATM/banking services
  • Coffee/tea in a common area
  • Conference centre
  • Conference space
  • Daily housekeeping
  • Restaurants
For families
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Rollaway/extra beds
  • Television

Room options

About this area

What's nearby

  • University of North Carolina at Wilmington - 3 min drive
  • Mayfaire Town Center - 8 min drive
  • Battleship North Carolina - 10 min drive
  • Wrightsville Beach - 10 min drive
  • Carolina Beach - 30 min drive

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 9 min drive

Restaurants

  • Chick-Fil-A - 6 min walk
  • McDonald's - 11 min walk
  • Cracker Barrel - 14 min walk
  • Hooters - 5 min walk
  • Jax 5th Avenue Deli & Ale House - 14 min walk
Map

About this property

Tru by Hilton Wilmington

A great choice for a stay in Wilmington, Tru by Hilton Wilmington is only 4.4 mi (7.1 km) from the airport. For a bite to eat, guests can visit Banyon Asian Cafe, which serves breakfast, lunch and dinner.

At a glance

Hotel size

  • 99 rooms

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

What to do

  • Personal watercraft (motorised)
  • Shopping
  • Golfing nearby
  • Rafting nearby
  • Waterskiing nearby

Working away

  • Conference centre (3600 square feet of space)

Services

  • 24-hour front desk

Facilities

  • ATM/banking

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Cable TV channels
  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

More

  • Connecting/adjoining rooms available
  • Daily housekeeping

Special features

Dining

Banyon Asian Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property accepts credit cards.</p> <p>Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.</p>

Also known as

Ramada Wilmington Hotel
AmeriStay Wilmington Hotel
Ramada Inn Wilmington
AmeriStay Hotel
AmeriStay
AmeriStay Wilmington
Tru by Hilton Wilmington Hotel
Tru by Hilton Wilmington Wilmington
Tru by Hilton Wilmington Hotel Wilmington

Frequently asked questions

Does Tru by Hilton Wilmington offer free cancellation for a full refund?
Yes, Tru by Hilton Wilmington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Wilmington?
Sorry, pets aren't allowed.
Is parking offered on site at Tru by Hilton Wilmington?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Tru by Hilton Wilmington?
You can check in from 4 PM - midnight. Check-out time is 11 AM.
What is there to do at Tru by Hilton Wilmington and nearby?
Have fun with activities such as rafting, sailing and waterskiing, and practise your swing at the nearby golf course.
Are there restaurants at or near Tru by Hilton Wilmington?
Yes, there's an on-site restaurant, Banyon Asian Cafe.

Reviews

5.0

5.3/10

Cleanliness

6.2/10

Staff & service

3.1/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Fair

We booked one room through here and another on our own because when we called the front desk staff wouldn't allow another room to be booked through Expedia. (Even though the website was CHEAPER THAN EXPEDIA!) After check-in and lots of confusion with what was already paid for etc. we arrived to one room that smelled HORRIBLE of cigarette smoke, but was clearly marked nonsmoking. We asked for another and was given a disgusting room with no water to even take a shower, lots of random bugs, no smoke detector, an air conditioner that sounded like it was on its last leg. One room had a fridge the other didnt. Not to mention, 2 doors down, the hallway was labeled asbestos removal! The floor was torn up, it looked like a dungeon and was quite alarming! Thankfully we only needed this room for a few hours to be able to run a half marathon. DO NOT STAY HERE!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Family vacation
Clean room. Very helpful and friendly staff. Overall, a really good experience.
Janet, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

Any review needs to be prefaced with this property is undergoing renovations. However, some things need to be noted. * even though advertised has having the typical "continental breakfast", there was nothing. * The pool is nonfunctional currently * They seem to have a severe ant infestation. Tiny ants were everywhere.
2-night family trip
Verified Orbitz guest review

2/10 Poor

Steer clear of this place
Stayed for a wedding I was attending nearby, worst hotel I’ve ever stayed at. First night I had no working toilet with no bathroom available in the lobby, my comforter had 3 torn holes in it, no lounge chair, no desk chair, no iron as it was supposed to have next morning they were supposed to send maintenance guy to fix hadn’t shown up. I had to get ready for wedding went to check out a day early they then offered to switch rooms. Went to new room chairs were included this time but had a huge hole in the wall. The restaurant they advertise having is no longer there because of “renovations” but looks like it’s been shut down for a long time the sign out front for it is torn down. Stay far away from this place don’t make the same mistake I did. They also have signs posted that you must empty your own trash can or be charged $25. Moldy bathroom & lampshades, no vending machines or anything only thing offered was old coffee full of grounds. “Free WiFi” didn’t even reach my room. I’m not sure how they get away with charging people to stay here. Worst $200 I’ve ever spent.
Shawn, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Disgusting
Well we stayed for 5 days. The first room we had had fire ants so our room got changed. Then we had roaches. The room was not very clean. I will never stay there again. The staff was friendly is the only positive.
Karen, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay literally anywhere else
One of the worst hotel experiences ever. Spent 4 hours trying to resolve problems and ended up checking out early. Wifi wouldn't work unless you pay $$$. Several cockroaches in the room. Leaks in bathroom, toilet didn't flush right, light switch that didn't work right. Signs say you have to take out your own trash? Never seen that at a hotel before. Pool and continental breakfast were closed due to renovations, which I can understand given there was a major hurricane several months back.
Adam, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

This location needs to be blacklisted immediately from expedia. Me and my friend did not even end up staying here. I am also still waiting to hear back from the manager of this hotel to release my funds back into my account for a FULL refund. This hotel needs to be condemned. Sanitation rating was below 88. In my previous career in the service industry I would never partner with restaurants or resorts with at least minimum 92 sanitation rating. Last but not least, completely disrespectful towards military service members. The moment I mentioned me and my friend were military, the staff was indifferent.
1-night trip
Verified Expedia guest review

4/10 Fair

The only good about this hotel... it was only 13 min drive to the beach.
SC, 2-night trip with friends
Verified Expedia guest review