The Grand Tuscany Hotel

Photo gallery for The Grand Tuscany Hotel

Primary image
2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Water park
2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
View from room

Overview of The Grand Tuscany Hotel

The Grand Tuscany Hotel

4.0 star property
4-star aparthotel in US 290 with restaurant and conference center

8.0/10 Very Good

1,112 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $99
Price available on 7/6/2022
Map
12801 Northwest Fwy, Houston, TX, 77040
Main amenities
  • 280 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • 2 outdoor pools and lazy river
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In US 290
  • Delmar Stadium - 6 min drive
  • Marq*E Entertainment Center - 8 min drive
  • Houston Arboretum and Nature Center - 9 min drive
  • Houston Country Club - 12 min drive
  • Uptown Park - 9 min drive
  • The Heights Theater - 10 min drive
  • Sam Houston Race Park - 13 min drive
  • Memorial Park - 14 min drive
  • Bayou Bend Collection and Gardens - 11 min drive
  • Bear Creek Pioneers Park - 14 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive
  • Houston Station - 22 min drive

About this property

The Grand Tuscany Hotel

At The Grand Tuscany Hotel, you'll be within a 15-minute drive of Sam Houston Race Park and Memorial Park. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Brasserie, which serves breakfast. A lazy river and a fitness center are other highlights, and apartments offer up nice touches like pillowtop beds with down comforters. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Pool cabanas (surcharge)

Internet

  • Free WiFi

Parking and transportation

  • RV, bus, and truck parking on site
  • Secured uncovered self parking on site (USD 10.00 per day)
  • Secured uncovered valet parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Car not required

Family friendly

  • Children stay free
  • Pool gate

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Couples dining
  • Private picnics

Bedrooms

  • Down comforter
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference center (25000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)

Location highlights

  • Near the airport
  • In the business district
  • In the shopping district
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Fitness center
  • Lazy river
  • Designer stores on site
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 280 rooms
  • 10 floors
  • 2 buildings
  • Built in 1983
  • Connecting/adjoining rooms avaliable

Restaurants on site

  • Brasserie
  • Venetian Bar
  • Audry Wine Room

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Breakfast costs between USD 10 and USD 25 for adults, and USD 10 and USD 25 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs USD 10.00 per day with in/out privileges
  • Uncovered valet parking costs USD 25.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Grand Tuscany Hotel
The Grand Tuscany Houston
The Grand Tuscany Hotel Houston
The Grand Tuscany Hotel Aparthotel
Crowne Plaza Northwest Brookhollow

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

room doesn’t look anything like the pictures & everything is damaged
Demond, 2-night trip
Verified Hotels.com guest review

2/10 Poor

6-night business trip
Verified Hotels.com guest review

8/10 Very Good

hotel nice
first room no air so they move us. internet service was not so good. staff was nice. can soda $3.00 and no gas station close.
shadaya, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Overall stay of the hotel was wonderful. No one came to clean the room (we stayed 4 days). Towels ran out constantly throughout the stay… other aspects were wonderful and so was the atmosphere. Would recommend to stay here.
Atlantis, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This place was awesome. I think it should be more people then was there. It was beautiful and I had all wonderful service.
Brenda, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Marie, 1-night trip
Verified Hotels.com guest review

6/10 Good

I had to be moved to 3 different rooms because the first 2 rooms were dirty. In the first one, we found hair in the shower, and blood stains in the bed cover. In the second room, the bed headboard had fresh ashes marks, and the room smelled a lot like cigarettes. On the positive side, the receptionist helped us and moved to a better room.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shanell, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tranasha, 1-night trip
Verified Hotels.com guest review