See all properties

Choose dates to view prices

DoubleTree by Hilton Houston Brookhollow

Photo gallery for DoubleTree by Hilton Houston Brookhollow

2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Water park
Exterior
Down comforters, pillowtop beds, in-room safe, laptop workspace
Lounge

Overview of DoubleTree by Hilton Houston Brookhollow

DoubleTree by Hilton Houston Brookhollow

4.0 star property
4-star aparthotel in US 290 with restaurant and bar/lounge
8.4 out of 10 Very Good
8.4/10 Very Good

2,247 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Connecting rooms available
The price is $114
Price available on 6/7/2023
Map
12801 Northwest Fwy, Houston, TX, 77040
Main amenities
  • 280 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools and lazy river
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • 8 meeting rooms
  • Terrace
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In US 290
  • Memorial City Mall - 11 min drive
  • Westheimer Rd - 13 min drive
  • CityCentre - 12 min drive
  • Willowbrook Mall - 14 min drive
  • Downtown Aquarium - 15 min drive
  • Minute Maid Park - 16 min drive
  • Discovery Green - 16 min drive
  • Rice University - 16 min drive
  • George R. Brown Convention Center - 18 min drive
  • Toyota Center - 17 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive
  • Houston, TX (EFD-Ellington Field) - 39 min drive
  • Houston Station - 21 min drive

Restaurants

  • McDonald's - 3 min drive
  • Chick-Fil-A - 19 min walk
  • Whataburger - 17 min walk
  • Twin Peaks - 15 min walk
  • Golden Corral - 11 min walk
Map

About this property

DoubleTree by Hilton Houston Brookhollow

At DoubleTree by Hilton Houston Brookhollow, you'll be within a 15-minute drive of CityCentre and Downtown Aquarium. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Brasserie, which serves breakfast. A lazy river and a bar/lounge are other highlights, and apartments offer up nice touches like pillowtop beds with down comforters. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Pool cabanas (surcharge)

Internet

  • Free WiFi

Parking and transportation

  • RV, bus, and truck parking on site
  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 25.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • Car recommended

Family friendly

  • Children stay free (see details)
  • Pool gate

Restaurants on site

  • Brasserie
  • Venetian Bar
  • Audry Wine Room

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli
  • Couples dining

Bedrooms

  • Down comforter
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Work spaces

  • 8 meeting rooms
  • Laptop workspace
  • Coworking space
  • Conference center (25000 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers (lobby)
  • Reception hall

Location highlights

  • Near the airport
  • In the business district
  • In the shopping district
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Fitness center
  • Lazy river
  • Designer stores on site
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 280 rooms
  • 10 floors
  • 2 buildings
  • Built in 1983
  • Connecting/adjoining rooms avaliable

Special features

Dining

Brasserie - This restaurant serves breakfast only.
Venetian Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Audry Wine Room - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10–25 for adults, and USD 10–25 for children
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Parking

  • Uncovered self parking costs USD 10.00 per day with in/out privileges
  • Uncovered valet parking costs USD 25.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Houston Brookhollow?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at DoubleTree by Hilton Houston Brookhollow?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Houston Brookhollow on Jun 7, 2023 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at DoubleTree by Hilton Houston Brookhollow?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at DoubleTree by Hilton Houston Brookhollow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Houston Brookhollow?
Yes. Self parking costs USD 10.00 per day. Valet parking costs USD 25.00 per day. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Houston Brookhollow?
You can check in from 3:00 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Houston Brookhollow and nearby?
DoubleTree by Hilton Houston Brookhollow has 2 outdoor pools and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near DoubleTree by Hilton Houston Brookhollow?
Yes, there's an onsite restaurant, Brasserie.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Herbert, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Aubryel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

casey, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amirah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel stay. Great staff, very clean, very nice.
Donald, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

When I arrived I was confused that it says Grand Tuscany outside on building. When I checked in I was not offered cookie. When I went to ask, they said the ones available were hard. I later went downstairs for fresh cookies and they were available. I arrived to room on the 9th floor and loved how spacious the room was and the view of the city. There was a random large piece of glass sitting against wall (unattended), I’m glad I had no kids with me. The ice machine never worked on the 9th floor. There was a dead roach to the side of the machine. Each time I had to go to 8th floor for ice. I made the front desk aware and they said they would notify maintenance. There were 2 elevators which were really dated and slow. The first night I did not have any problem calling the front desk and someone answering. The second day I called the front desk on 3 occasions and no one picked up. Each time I walked to the front desk and my needs were taken care of. I asked for bed sheets to non English speaking staff vacuuming floor, the response time to get new sheets was long. I ended up getting sheets soon after going down to the front desk. Let me tell you, the front desk employees seem to have to do everyone’s job and they need more than one person in lobby at front desk at all times. I received a text from Shandelia as she was checking on us and our stay. I really appreciated her reaching out to ensure we were ok. All in all my stay with my husband was great. All staff were friendly.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harold, 1-night trip
Verified Hotels.com guest review

6/10 Good

Quiet room
I was excited to see a DoubleTree for a great rate. Not the most Hilton-y of the Doubletrees out there. more like a budget hotel chain. As all of the other reviews note, the staff were VERY HELPFUL & nice - from the valet to the reception lady, everyone I encountered could not have been better. the lobby/elevators/ etc (i didn't use the dining facilities) were outdated, kind of yuck. The elevators as reviewed seem to need an update - push the button twice to get it moving, etc. However - in the room it feels like a different place, I agree wtih other reviewers that it needs an update decor wise for sure, but it reminded me of an airport hotel, in that once I closed the door, I couldn't hear anything from outside the room. The room was clean, spacious and the bed was comfortable. For a relatively cheap overnight stay, I would probably stay again, although I don't know if it's in the best area of Houston, I never felt unsafe. It's just not what you might be thinking of when you see the chain's name,(and the pics online)
Colleen, 1-night business trip
Verified Hotels.com guest review