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Crowne Plaza Northwest-Brookhollow, Houston

3.5 stars3.5 stars
12801 Northwest FwyHoustonTX77040United States of America, 800-491-6126
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Good3.6 / 5
Room needs to be improved
Great location
Fantastic service
Ordinary amenities
168See all 168 reviews
From 530 reviewsTripAdvisor Traveller Rating

Crowne Plaza Northwest-Brookhollow, Houston

Hotel Info: 866-539-8117

from $68
  • Standard
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, Accessible
  • Room, 1 King Bed, Non Smoking (UPGRADED 10TH FLOOR)
  • Standard Room
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (MINI)
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 294 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 4:00 PM
  • Check-out time is noon
  • Express check-in/out

Other information

  • Smoke-free property

In the hotel

Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
  • Nightclub
  • Use of nearby fitness center (discount)
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1579
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built 1983
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Recent reviews

Good 3.6 /5 from 168 reviews

Crowne Plaza Northwest-Brookhollow, Houston
Fair2.0 / 5
The room was not what I expected a lot smaller. The staff was hospitable and very kind but they did not do much to accommodate me. I won't be staying there again.
2 night family trip
Crowne Plaza Northwest-Brookhollow, Houston
Fair2.0 / 5
Noise from construction ,traffic and old
Very noisy and surrounded by massive freeway construction and traffic
2 night business trip
Crowne Plaza Northwest-Brookhollow, Houston
Outstanding5.0 / 5
It was awesome! Weather was great pool was warm and bad guy was very friendly!
1 night trip with friends
Crowne Plaza Northwest-Brookhollow, Houston
Outstanding5.0 / 5
Leisure & rest
Enjoyed myself to the fullest. I will be staying at another one in the nearest future..
1 night romance trip
Crowne Plaza Northwest-Brookhollow, Houston
Fair2.0 / 5
Old Hotel
There were big stains on the sheets, YUCK! Bathtub was clogged and the telephone in the room didn't work! The bar tender in the 1st floor bar has the personality of a rock. I don't think she likes her job too much! Appeared to have several hookers hanging around. Just glad I didn't pay full price and wouldn't recommend it!
1 night business trip

See all reviews

Crowne Plaza Northwest-Brookhollow, Houston

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