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Hanoi Fiesta Hotel & Spa

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Suite Window Room | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
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Overview of Hanoi Fiesta Hotel & Spa

Hanoi Fiesta Hotel & Spa

4.0 star property
4-star hotel with spa, near Thang Long Water Puppet Theatre

8.6/10 Fabulous

23 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is $43
Price available on 2/1/2023
Map
9 Hang Muoi, Hoan Kiem, Hanoi, 100000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old City Gate - 1 min drive
  • Hanoi Opera House - 5 min drive
  • St. Joseph's Cathedral - 10 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Tandoor Indian Cuisine - 2 min walk
  • Hanoi Food Culture - 2 min walk
  • Blue Butterfly Restaurant - 2 min walk
  • Aubergine Cafe - 2 min walk
  • New Day - 3 min walk

About this property

Hanoi Fiesta Hotel & Spa

Hanoi Fiesta Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 350000 per vehicle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body treatments, or reflexology. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited
  • Onsite carport
  • Offsite parking within 66 ft (VND 49999 per stay)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Grab bar in bathtub
  • Accessible bathtub
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: VND 2000000.0 per stay
  • Spring Break deposit: VND 2000000.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs VND 49999 per stay (66 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Commencer Hotel Hanoi
Commencer Hanoi
Commencer
Commencer Hotel
Hanoi Horse Hotel
Hanoi Fiesta Hotel & Spa Hotel
Hanoi Fiesta Hotel & Spa Hanoi
Hanoi Fiesta Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Fiesta Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Fiesta Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Fiesta Hotel & Spa?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hanoi Fiesta Hotel & Spa on Feb 1, 2023 start from $43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Fiesta Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Fiesta Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Fiesta Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hanoi Fiesta Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Fiesta Hotel & Spa?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hanoi Fiesta Hotel & Spa and nearby?
Hanoi Fiesta Hotel & Spa has a spa and access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Fiesta Hotel & Spa?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Gau Coffee & Bakery (3-min walk).
What's the area around Hanoi Fiesta Hotel & Spa like?
Hanoi Fiesta Hotel & Spa is in Old Quarter, a short 7-minute walk from Hoan Kiem Lake and 6 minutes' walk from Thang Long Water Puppet Theatre.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Bait and switch
I booked a room with a courtyard view at the Hanoi Fiesta. After checking in and going out to get food, I used google maps to get me back to Hanoi fiesta when I found out that’s not where they put me up. They had put me in a room at their sister hotel at Grand Fiesta down the street. Not one mention of this when I booked or via communication prior to check in. The hotel is okay, but I paid for a courtyard view and room I got was with a window facing a staircase. It was objectively worse. Saw other people complaining as well. Seems like they do this on the regular. Luckily I only booked for 2 nights and was able to get out. Awful way to do business, people book and pay for something and then they switch them out without telling them.
Nathaniel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lovely hotel with friendly staff.
Farnaaz, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Ok Stay
The hotel was fully booked when I arrived and placed me in a newer hotel, couple streets away. I had purposely requested a courtyard view in my original booking, but this new room came without a window. When I asked for a window room, they said I would need to pay extra for the suite. They assured me that breakfast was better in the newer hotel, but that's hard to say since I didn't see what the original place was like. The 2nd hotel, while they insisted was newer, was not as charming as the first. Also don't stay in the 7th floor as it is underneath the breakfast floor and is really loud in the morning.
Aya, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location and price
The price is cheap and location is good. The staffs there are also kind.
JUNYOUNG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great new hotel, right in the old quarter!
Great new hotel, right in the old quarter!
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is new and very clean. Staff welcoming and always looking to help.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mart, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is beautiful and looks brand new. The rooms are modern. There is plenty of hot water for showers. The air conditioning was working very well and kept the room cool. The front desk staff were exceptional. The roof top restaurant for breakfast was excellent and the staff were very attentive.
4-night trip
Verified Expedia guest review

8/10 Very Good

Lim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Hanoi!
Amazing stay, couldn’t be more helpful! We took a break from hostels and treated ourselves to a nice bed and we couldn’t have picked a better hotel. Beautiful rooms, and the best beds in Vietnam, we didn’t even wake up for breakfast! We even came back for another two nights after our trip to ha long bay. Can’t recommend enough, the staff are so helpful and kind really looked after two tired backpackers!
Chloe, 1-night trip with friends
Verified Hotels.com guest review