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Laurel Hotel and Conference Center, Laurel

2 stars
1105 Sawmill RdLaurelMS39440United States of America, ‏800-491-6126
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2.7 / 5
Comfort
Comfortable
Cleanliness
Dirty
Room
Room is not nice
Service
Service is poor
18See all 18 Hotels.com reviews
From 63 reviewsTripAdvisor Traveller Rating

Laurel Hotel and Conference Center, Laurel

Hotel Info: 866-539-8117

from $66
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Smoking
  • Room, 2 Double Beds, Smoking
  • One King Smoking Suite with sofa bed
  • Room, 1 King Bed, Accessible, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Room, 1 King Bed, Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11:00 AM
The front desk is open daily from 6 AM - midnight

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • Front desk (limited hours)
Facilities
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping

Recent reviews

2.7 /5 from 18 reviews

Laurel Hotel and Conference Center, Laurel
Fair2.0 / 5
This place is a dump
Made a reservation for two queen sized beds in a non-smoking room. Got to the hotel and they only have a king size bed in a smoking room. Nothing else is available. To their credit (and my luck) the room did not stink of smoke. Of course, in the morning, I notice that the room just beneath ours has the two queen sized beds as requested (didn't know if it was smoking or not). They had one person working that night and she was lost. The lock on the door didn't engage (though the top safety latch did). The room was in general disrepair. Cigarette stains on the sink. Some of the towels has significant staining (size of two hands). When you walk to your room, the overhang leaks and you can't get up the stairs without getting wet if it has recently rained (which it did that night). I consider it a miracle that I did not see roaches (the only thing that kept this review from going to a 1 from the 2 I gave it. No chance I come back here. Zero.
1 night family trip
Laurel Hotel and Conference Center, Laurel
Poor1.0 / 5
Three rooms! Three unsatified rooms!
we stayed with two nights intended. 1st night our bed sagged so bad to the middle. I have some back issues that just started about 4 weeks before getting there. I asked for another room. So they did get it fixed so we had a room with barely a door lock on it and the deadbolt did not work. Shower only had one shower knob on it. But that was ok because we were able to pull it off and use it to turn on the hot water. Just switched the knob from one side to the other adjusting the water that way. Well we decided to stay another night due to some friends we had staying there. Well I told the receptionist that we would stay another but again asked for another room. Well they did talk with the manager and they gave us a discount for that room. Which made me pleased and well deserved. Well that new room again was better shape. Went to shower and the cold and hot water I was not able to regulate properly. I seemed to get hot or cold nothing in between. So I will not stay there again. Three different rooms only to find nothing to work properly.
2 night business trip
Laurel Hotel and Conference Center, Laurel
Poor1.0 / 5
I wouldn't suggest this place to anyone
This hotel was one of the worst I have stayed in. It was falling apart and there was only one person working the front desk. When we arrived to our room, our air conditioner did not work, had no remote for the TV, and had no towels. When I called the front desk, I was told to come and get what I needed. The room was "non-smoking" and it wreaked of smoke.
1 night family trip
Laurel Hotel and Conference Center, Laurel
Outstanding5.0 / 5
Displeased Customer
No coffee pot in the room, but their was packs of coffee cream, sugar, and cup. The front desk stated that they do not put coffee pot in the room. The other room that I rented had a coffee pot. There were no facial tissue in the rooms also. Most Large hotel provide coffee pot and facial tissue
1 night family trip
Laurel Hotel and Conference Center, Laurel
Good3.0 / 5
Decent place to stay when places are limited
The carpeting in the room could have been better and some of the towels and blankets had stains. The woman who checked me in could have been a little more professional. She had two friends who were talking to her the entire time I was trying to check in and when she could not find a decent room for my second registration she was unapologetic. However, the staff the next day were very friendly and helpful. The location of the hotel was good. It was close to food places and the hospital where my husband was.
1 night family trip

See all reviews

Laurel Hotel and Conference Center, Laurel

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