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Phoenix Hotel

Photo gallery for Phoenix Hotel

Building design
Indoor pool
Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Overview of Phoenix Hotel

Phoenix Hotel

3.5-star property
3.5-star hotel in Ha Giang with restaurant and pool bar

9.0/10 Superb

8 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
92T, Nguyen Trai street, Ha Giang, Ha Giang, 310000

Room options

About this area


  • Banh Mi - Pate - 4 min walk
  • Simple Bar - 4 min walk
  • Mama Mia Pizza - 10 min walk
  • Cappuccino coffee - 15 min walk

About this property

Phoenix Hotel

Phoenix Hotel is a great choice for a stay in Ha Giang. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the restaurant. Other highlights include a poolside bar, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and size.


Chinese (Cantonese), English, French, German, Japanese, Korean, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 12 floors


  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • Sauna
  • Steam room


  • Lift


  • Chinese (Cantonese)
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee (January 21-January 25): VND 180000 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.


Only registered guests are allowed in the guestrooms.

This property accepts cash.

Also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?
Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Phoenix Hotel?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 29 Jan 2023 start from $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Phoenix Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Phoenix Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Phoenix Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Phoenix Hotel and nearby?
Phoenix Hotel has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Phoenix Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Banh Mi - Pate (4-min walk), Simple Bar (4-min walk) and Mama Mia Pizza (10-min walk).







Staff & service




Property conditions & facilities




10/10 Exceptional

Sook Mann, 1-night family trip
Verified guest review

10/10 Exceptional

Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
2-night trip
Verified guest review

8/10 Very good

Hotel is modern and clean.
1-night trip
Verified guest review

6/10 Good

LEE, 1-night family trip
Verified guest review

8/10 Very good

Teruji, 1-night trip
Verified guest review

10/10 Exceptional

Kasper, 1-night trip with friends
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Brand new hotel
Kind and friendly staff. Try to help in every way they can. Very clean and big room. Great and helpful room service and receptionist.
Marek, 4-night romance trip
Verified guest review