6/10 Good
May 26, 2023
Very disappointing. Look elsewhere …
The best thing about the Click Clack Hotel is its location. It’s situated in one of Medellin’s trendiest neighbourhoods with easy access to bars, restaurants, and shops. The setting of the lobby in a leafy open air courtyard is lovely with a bar and three restaurants strategically positioned in the general vicinity.
Unfortunately this is where the positives end. The staff are friendly enough but with a somewhat nonchalant “I’m too cool to work here” affectation. This often translates into service that is slow or requires frequent reminders. The rooms — even the XLs — are small and uncomfortable particularly the bathroom. Whoever thought that it was a good idea have people climb through a windrow to get into the shower is an idiot, as is the person who thought that the dominant interior colour should be black. Room amenities are not replenished beyond the first night’s complementary coffee, water, and snacks. A bit of a disincentive if you’re staying more than one night…
Finally, the food at the hotel and in house restaurants is average at best. All in all a real disappointment particularly given that Medellin is such a vibrant, happening and friendly city.
Stavros
Stavros, 4-night business trip
Verified Hotels.com guest review