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Holiday Inn Asheville Biltmore, an IHG Hotel

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BBQ/picnic area
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor spa tub
Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Asheville Biltmore, an IHG Hotel

Holiday Inn Asheville Biltmore, an IHG Hotel

3.0 star property
Mountain hotel in West Asheville with indoor pool and restaurant

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $85
Price available on 1/2/2023
Map
435 Smokey Park Hwy, Asheville, NC, 28806
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 7 meeting rooms
  • Area shuttle
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In West Asheville
  • Asheville Outlets - 8 min drive
  • Biltmore Estate - 9 min drive
  • Harrah's Cherokee Center - Asheville - 9 min drive
  • The Orange Peel - 13 min drive

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive
  • Area shuttle (surcharge)

Restaurants

  • El Chapala Mexican Restaurant - 11 min walk
  • Cracker Barrel - 11 min walk
  • Doc Brown's Bbq - 4 min drive
  • Rocky's Hot Chicken Shack - 4 min drive
  • Moose Cafe - 4 min drive

About this property

Holiday Inn Asheville Biltmore, an IHG Hotel

Holiday Inn Asheville Biltmore, an IHG Hotel puts you within a 10-minute drive of Biltmore Estate. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at 435 Grill, which serves breakfast and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get good marks from fellow travelers.

Languages

English, Georgian, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's menu
  • Children's games
  • Pool gate
  • Fence around the pool

What to do

  • Golfing nearby
  • Downhill skiing nearby
  • Hot springs nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space (4499 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Georgian
  • Hindi
  • Russian
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 15.95 for adults, and USD 0 and USD 15.95 for children (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May 27 to September 30
  • Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Frequently asked questions

Does Holiday Inn Asheville Biltmore, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Asheville Biltmore, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Asheville Biltmore, an IHG Hotel?
As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Asheville Biltmore, an IHG Hotel on Jan 2, 2023 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Asheville Biltmore, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Asheville Biltmore, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Asheville Biltmore, an IHG Hotel and nearby?
Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Asheville Biltmore, an IHG Hotel also has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's an onsite restaurant, 435 Grill. Nearby restaurants include El Chapala Mexican Restaurant (11-min walk), Cracker Barrel (11-min walk), and Rocky's Hot Chicken Shack (2.4 mi).

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Ivey, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very Accommodating
Room was very clean and looked over indoor pool. Only down fall was end of hall room across from maid storage close. Maids were very noisy at 7:30am. Banging Service carts and yelling in Spanish down the hallway to other maids/staff. Breakfast buffet was pricey $16.95, for what looked to be just standard Continental options that other hotels include with room rate. Lobby was very nice with fireplace, TVs and internet area. location was ideal for our Thanksgiving visit to be with family.
Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Howell, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Stay in Asheville
Great location for those driving to and from downtown Asheville. Breakfast was very nice as well. It was a great value compared to surrounding hotels.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Paul Blart-Holiday Inn Security Guard
We have stayed at this hotel many times as we travel with our youth baseball team for tournaments and have always enjoyed hanging out in the lobby and pool with friends and teammates. This time we had a Paul Blart security guard on his power trip telling us we couldn't have our own drinks in the lobby, but we could purchase $7.00 drinks and bring them to the lobby from the bar. I'm not sure what changed since the last time we stayed at this hotel when we were able to have our own drinks in the lobby. The front desk lady was super nice about it and apologized for the security guard's attitude toward our party. We were minding our own business and were not loud like some other groups at this hotel. We will definitely choose another hotel next time as all we were trying to do was relax, not get harassed by Paul Blart-Holiday Inn Security Guard.
Dennis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JEROME, 1-night trip
Verified Expedia guest review

8/10 Very Good

No towels
Never changed out towels. We would remind them, but they never brought them. We had to go get them from cleaning cart or pool. We were there3 nights.
Brenda, 3-night family trip
Verified Hotels.com guest review