Sheraton Hai Phong

Photo gallery for Sheraton Hai Phong

Primary image
Indoor pool
Indoor pool
Business Room, 2 Single Beds, Non Smoking, View | View from room
Minibar, in-room safe, desk, blackout curtains

Overview of Sheraton Hai Phong

VIP Access

Sheraton Hai Phong

5-star property
Luxury Hai Phong hotel with full-service spa, connected to a shopping centre

8.8/10 Fabulous

98 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • 24-hour business centre
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

Getting around

  • Haiphong (HPH-Cat Bi) - 24 min drive
  • Hai Phong Train Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • OC SO - 16 min walk
  • Giavien restaurant - 20 min walk
  • Fleur d'Or Buffet - 3 min drive
  • Bún Chả Phương Mai - 4 min drive
  • Hanayuki - 4 min drive

About this property

Sheraton Hai Phong

5-star luxury hotel connected to a shopping centre
At Sheraton Hai Phong, you can look forward to a round-trip airport shuttle, a terrace and a shopping centre on site. Treat yourself to a massage at the on-site spa. Enjoy local and international cuisine and more at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and concierge services
  • Tour/ticket information, 4 meeting rooms and a front desk safe
  • Guest reviews give good marks for the helpful staff, proximity to shopping and overall condition
Room features
All guest rooms at Sheraton Hai Phong offer thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 362 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Extra beds are available only for children 4-11 years old.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on site
  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Harbor – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Riva – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Sky – On-site bar. Open daily.
Aqua – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 250000.00 for adults and VND 125000.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 216000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 1100000.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Does Sheraton Hai Phong offer free cancellation for a full refund?
Yes, Sheraton Hai Phong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Hai Phong?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Sheraton Hai Phong on 7 October 2022 start from €112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Hai Phong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Hai Phong?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Hai Phong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Hai Phong?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Hai Phong?
Yes, an airport shuttle is available. The charge is VND 216000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Hai Phong?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Hai Phong and nearby?
Sheraton Hai Phong has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Sheraton Hai Phong?
Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include Banh Canh Ghe (2.2 mi), Today Coffee (2.2 mi) and Pizza Hut Tô Hiệu (2.2 mi).

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Per Andreas, 4-night trip
Verified Hotels.com guest review

6/10 Good

Per Andreas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Binh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

amazing new hotel
Great hotel with super comforts! The room was amazing and had a super comfortable bed! Service was also great! Had a great one night stay, THANK YOU!
stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hoa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ji young, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was really nice, just a few things I would change. There was no air conditioning in our hotel rooms bathroom and the air conditioning in the room took several hours to catch up with the heat after we checked in. We let the receptionist know about the room being hot and she said the air conditioner was working normally.
2-night family trip
Verified Expedia guest review

8/10 Very good

Great Hotel!
We had a great stay at this hotel. The room was clean and new and the staffs were friendly and helpful. Breakfasts in the morning were amazing! The price was a little high compares to other locations in Hai Phong, but being close to some of the newly built shops and restaurants makes up for it.
SON, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love the view of my room from the 30th floor. The lounge on floor 43 is cool. Great big swimming pool.
SonMichael, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lim, 1-night business trip
Verified Hotels.com guest review