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Buffalo Marriott Niagara, Amherst

3.5 stars
1340 Millersport HwyAmherstNY14221United States of America, 855-239-9485
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Value
Fairly good value for money
293See all 293 Hotels.com reviews
From 765 reviewsTripAdvisor Traveller Rating

Buffalo Marriott Niagara, Amherst

Hotel Info: 855-239-9485

from $119
  • Standard Room
  • Concierge Room
  • Standard - 7 Day Advance Purchase
  • Standard - Non Refundable
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 356 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Free airport shuttle during limited hours

  • Free train station pickup

Parking

  • Free self parking

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Buffalo Marriott
  • Niagara Marriott Buffalo
  • Amherst Marriott
  • Marriott Amherst
  • Marriott Hotel Amherst
  • Buffalo Marriott Niagara
  • Buffalo Marriott Niagara Amherst
  • Buffalo Marriott Niagara Hotel
  • Buffalo Marriott Niagara Hotel Amherst
  • Buffalo Niagara Marriott
  • Marriott Buffalo
  • Marriott Buffalo Niagara
  • Marriott Niagara Buffalo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 16.95 for adults and USD 8.00 for children (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Spa tub
  • Outdoor pool
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11500
  • Conference space size (meters) - 1068
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1981
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

BlueFire Bar and Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Buffalo Marriott Niagara, Amherst’s small print

Also known as

  • Buffalo Marriott
  • Niagara Marriott Buffalo
  • Amherst Marriott
  • Marriott Amherst
  • Marriott Hotel Amherst
  • Buffalo Marriott Niagara
  • Buffalo Marriott Niagara Amherst
  • Buffalo Marriott Niagara Hotel
  • Buffalo Marriott Niagara Hotel Amherst
  • Buffalo Niagara Marriott
  • Marriott Buffalo
  • Marriott Buffalo Niagara
  • Marriott Niagara Buffalo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 16.95 for adults and USD 8.00 for children (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 293 reviews

Buffalo Marriott Niagara, Amherst
Outstanding5.0 / 5
Convenient and clean !
Great location, just off interstate!
1 night family trip
Buffalo Marriott Niagara, Amherst
Poor1.0 / 5
Absolute Disaster
I booked a 2 bedroom non refundable room for 2 days for myself and friends so that we could visit Niagara. Due to unfortunate circumstances our drive from Milwaukee got delayed and instead of reaching at 3 pm I reached the hotel next morning on day 1. It didn't strike me that I should inform the hotel since this was a non-refundable room and I expected that there would be a room waiting for me. When I got there I was told there was no booking in my name and all rooms were sold out. Since I had booked through hotels.com, the staff at this Marriott wasn't willing to talk and I reached out to hotels.com. They were apologetic about the situation but didn't do anything to help. So I lost my money as well as had to cut my trip short. I did reach out to hotels.com few days later about it and they told me that their billing department would contact me but I never heard back and basically gave up since I don't expect a lot from them. From this experience I learnt that hotels.com is great when everything works out but if there is a problem don't expect any kind of help. Also the staff at Buffalo Marriott Niagara weren't ready to honor the booking I had on my email as it was a Confirmation number from hotels.com. I just wonder where did my booking vanish??!!
2 night trip with friends
Buffalo Marriott Niagara, Amherst
Poor1.0 / 5
Will never see me again
Service was poor from front desk check-in Could not find my reservation House keeping was none existent Restaurant food was horrible
2 night family trip
Buffalo Marriott Niagara, Amherst
Outstanding5.0 / 5
very good
hotel location. conveniently located
1 night romance trip
Buffalo Marriott Niagara, Amherst
Poor1.0 / 5
The worst Hotel of America!
We had several issues with the hotel staff. 1).we requested additional bed and it took two calls to the service desk. The clerk stated that they forgot about the beed request.. 2. We had experience loud noices of people fighting and screaming at 5:00 AM in the morning. 3. the pool had too many kids running and screaming and we had to leave the pool area. 4. There are not enough towels in the room again we had to call the help desk several times. 5. When we complained to the hotel manager she was un-different and dismissive about our complaints and request to get information about the hotel.6.We requested a copy of our hotel bill and corp address of the hotel to send a letter of complaint and didn't get it from the manager.
2 night family trip

See all reviews

Buffalo Marriott Niagara, Amherst

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