2/10 Poor
Jun 13, 2022
Horrible experience. Never recommend booking this
I have complaints about my stay in the hotel. It was a terrific experience. The hotel looks like "Marriott" from the outside, but the inside is as hell as a 2-star motel/ inn. The rooms are quite small and the bathroom is a tiny one and untidy as well. We were supposed to get breakfast, as I include that in my booking; but the hotel staff made us pay for it. The beds are not sturdy and the mattress is quite uncomfortable. It's not worth being a $200 (approx) hotel which I paid for each night approximately including tax. It was such a horrible experience. I have stayed at several 5-star hotels like Hyatt Regency, Hilton, etc. but never had such a horrific experience there. I regret to say that I will never book at Marriott again and will let my friends know about my experience. I will appreciate it if you get us a refund for this.
Suman, 3-night family trip
Verified Hotels.com guest review