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The Reach, A Waldorf Astoria Resort, Florida Keys

4 stars
1435 Simonton StreetKey WestFL33040United States of America, ‏‎800-491-6126
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Excellent4.1 / 5
Location
Great location
Beach
Beautiful beach
Service
Fantastic service
Value for money
Poor value for money
744See all 744 Hotels.com reviews
From 2,957 reviewsTripAdvisor Traveller Rating

The Reach, A Waldorf Astoria Resort, Florida Keys

Hotel Info: 866-539-8117

from $231
  • Key West View Double
  • Deluxe, One Twin Bed, Non-Smoking
  • Room, Ocean View
  • One Bedroom Suite
  • Room, Accessible
  • Double Accessible
  • Courtyard View King
  • FANTASY FEST Special!
  • Courtyard View King Studio
  • Key West View King Studio
  • Traditional Accessible Room
  • Ocean View King
  • Suite, Ocean View
  • King Accessible
  • Ocean View King Studio
  • Key West View King

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Spa services on site
  • Pool umbrellas
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 4706
  • Conference space size (meters) - 437
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Spencers by the Sea - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Reach, A Waldorf Astoria Resort, Florida Keys’s small print

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Buffet breakfast is offered for an extra charge of USD 26 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 744 reviews

The Reach, A Waldorf Astoria Resort, Florida Keys
Good3.0 / 5
Nice location a little tired.
This hotel is in a great location. Only 1 block to the southern most point of Duval street, and 2 blocks to the buoy. When I heard this was a Waldorf Astoria hotel I had high expectations. Unfortunately it seemed as though the maintenance of this facility lacked. Our shower head didn't work right, the sink in the lobby bathroom (handicapped stall) didn't work at all and the pool wasn't skimmed until 11:00am. Nice property but seems like management is alittle to accepting of poor maintenance by the staff.
1 night family trip
The Reach, A Waldorf Astoria Resort, Florida Keys
Good3.0 / 5
It's not 4-star hotel. There were bunch of dogs on the beach, didn't like that.
2 night family trip
The Reach, A Waldorf Astoria Resort, Florida Keys
Good3.0 / 5
Not quite what I expected
I came to Key West for a friend's wedding that was held at Casa Maria. It was booked but referred me to The Reach, described as a sister property that was equally nice, but with a more modern style than the Casa Maria. I looked at the photos on the website, which seemed nice, but upon arrival was disappointed with the look and quality of the facility. While neat and functional, I would rate The Reach a 3 star, rather then a 4 star, property. I look for luxury when I travel and The Reach, which touts the Waldorf Astoria's name, was not what I expected. My ocean view room was pretty far off from the beach, so while I saw water, I first had to look past other guest rooms and balconies and get over the noise of others guests on their terraces and on the grounds below. As far as the rooms go, the bed was comfortable and room was tidy. The pantry and shower are in need of renovation. When I called, I was told the hotel ran a shuttle to the Casa Maria. There was no shuttle. Just not the top tier experience I was looking for.
2 night trip with friends
The Reach, A Waldorf Astoria Resort, Florida Keys
Good3.0 / 5
Will not be comming back!
Our room was in a corner with a terrible view from the balcony. The bath room and shower was tiny. The bathrooms near the pool were frequently neglected with trash overflowing onto the floor and dirty. The room had no clothes dresser. We put things under the sink, in night stands, any cubby hole we could find. Some of the staff were great others ignored us as they talked among themselves. This hotel is NOT what you would expect from a WALDORF ASTORIA PROPERTY!! It feels like a cheap mom and pop motel with a facelift and rediculous high prices. I will never stay at the Reach again
5 night romance trip
The Reach, A Waldorf Astoria Resort, Florida Keys
Good3.0 / 5
Resort is ok, but don't get fooled by 'Ocean View'
What they say ocean view rooms on their website are barely ocean views. Should be labelled as partial ocean views.
5 night family trip

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The Reach, A Waldorf Astoria Resort, Florida Keys

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