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The Reach, A Waldorf Astoria Resort, Key West

4 stars4 stars
1435 Simonton StreetKey WestFL33040United States of America, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Pool
Great pool
707See all 707 Hotels.com reviews
From 3,454 reviewsTripAdvisor Traveller Rating

The Reach, A Waldorf Astoria Resort, Key West

Hotel Info: 866-539-8117

from $359
  • Key West View Double
  • Deluxe, One Twin Bed, Non-Smoking
  • Room, Ocean View
  • One Bedroom Suite
  • Room, Accessible
  • Double Accessible
  • Courtyard View King
  • FANTASY FEST Special!
  • Courtyard View King Studio
  • Key West View King Studio
  • Traditional Accessible Room
  • Ocean View King
  • Suite, Ocean View
  • King Accessible
  • Ocean View King Studio
  • Key West View King

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Breakfast costs between USD 25 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 4706
  • Conference space size (meters) - 437
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Spencers by the Sea - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Reach, A Waldorf Astoria Resort, Key West’s small print

Also known as

  • Reach Waldorf Astoria
  • Reach Waldorf Astoria Key West
  • Reach Waldorf Astoria Resort
  • Reach Waldorf Astoria Resort Key West
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 33.75 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 27 per day

Breakfast costs between USD 25 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 707 reviews

The Reach, A Waldorf Astoria Resort, Key West
Poor1.0 / 5
Worst hotel experience ever!!!!
We arrived around midnight after calling the hotel to let them know. When we arrived the room was dirty including a layer of dust on the fan above the bed to where it was noticeable as we walked in. The walls were dirty and there was soda on the pictures. Tiles were broken and the room was a mess. They finally moved us to an upgrade room and we were in bed by 2:30 after which at 8:30 the maids started yelling outside our door, slamming other doors and banging floor mats on our room walls. After about an hour of this off and on I finally asked them to stop to which the maid said NO this is what they do. I reported it to the manager who had them stop and asked for a later checkout to which they added an hour. I then called Hilton to complain about the service for the cost and they transferred me back to the hotel. Worst experience of my life. Will never go back there again!
1 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Excellent4.0 / 5
Very clean, great service.
Nice place. We were instantly upgraded to a suite when we arrived. I am not going to complain on the ROI with the prices they charge for everything...it's a Waldorf Astoria in Key West, and I believe they live up to the name. The prices are high, but so is everything in Key West.
1 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Outstanding5.0 / 5
Travel the world
The hotel was beautiful and the staff was welcoming from the moment we arrived. The rooms were clean,spacious and breathtaking views. The bed was soooo comfy we could hardly get up. I would recommend the hotel to all my friends and family.
2 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Outstanding5.0 / 5
Service on the beach!
Upon arrival I was unimpressed but that changed all thank to Ruben. The service we received on the beach was like awesome. The property itself looks like an old maze like motel with some nice things in it. All in all, we had a blast and Ruben made our stay worth the small fortune we spent for an ocean view that was really barely even a partial view.
2 night romance trip
The Reach, A Waldorf Astoria Resort, Key West
Outstanding5.0 / 5
Very relaxing
The room we were assigned was right over a construction area and after spending a miserable noisy day in it with noise and vibration from jackhammering we went to the front desk and Lenore was most understanding and moved us to a quieter area and that room was a much larger one - no view but quite comfortable and we enjoyed it a lot We sat on the large balcony a lot too.
3 night romance trip

See all reviews

The Reach, A Waldorf Astoria Resort, Key West

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