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The Palms Hotel & Spa, Miami Beach

4 stars
3025 Collins AveMiami BeachFL33140United States of America, ‏800-491-6126
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Excellent4.3 / 5
Beach
Beautiful beach
Cleanliness
Clean
Breakfast
Tasty breakfast
Value for money
Poor value for money
973See all 973 Hotels.com reviews
From 2,120 reviewsTripAdvisor Traveller Rating

The Palms Hotel & Spa, Miami Beach

Hotel Info: 866-539-8117

from $179
  • Preferred City View Room 1 King Bed, Non-Smoking
  • Standard Room, 2 Double Beds, Non Smoking, City View
  • Superior Oceanfront Room 1 King Bed with Sofabed, Non-Smoking
  • Standard City View Room 1 King Bed, Non-Smoking
  • Oceanfront Room 2 Double Beds, Non-Smoking
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Standard City View Room 1 King, Non-Smoking
  • Oceanfront Room 1 King Bed, Non-Smoking
  • Oceanfront Room 1 King Bed, Non-Smoking
  • Superior Oceanfront Room, Non-Smoking
  • Preferred City View Room 2 Double Beds, Non-Smoking
  • Preferred City View Room 1 King Bed, Non-Smoking
  • Preferred City View Room 2 Double Beds, Non-Smoking
  • Oceanfront Room 1 King Bed, Non-Smoking
  • Oceanfront Room 2 Double Beds, Non-Smoking
  • Standard City View Room 1 King Bed, Non-Smoking
  • Oceanfront Room 2 Double Beds, Non-Smoking
  • Standard City View Room 2 Double Beds, Non-Smoking
  • Suite, 1 Bedroom, Oceanfront
  • Junior Suite, City View
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Premier Room, 2 Double Beds, Non Smoking, City View
  • Preferred City View Room 1 King, Non-Smoking
  • Standard Room, 2 Double Beds, Non Smoking, City View
  • Suite, 1 Bedroom, Oceanfront
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Standard City View Room 2 Double Beds, Non-Smoking
  • Junior Suite, City View
  • Room, 2 Double Beds, Non Smoking, Oceanfront
  • Preferred City View Room 2 Double Beds, Non-Smoking
  • Superior Room, 1 King Bed with Sofabed, Non Smoking, Oceanfront
  • Room, 1 King Bed, Non Smoking, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Palms Hotel Miami Beach
  • Palms Miami Beach
  • Miami The Palms
  • Palms Miami
  • Palms South Beach
  • The Palms Hotel And Spa
  • The Palms Hotel Miami Beach
  • The Palms South Beach
  • Palms Hotel

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 22.95 per accommodation, per night

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 37.00 per day with in/out privileges

Breakfast costs between USD 15 and USD 25 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Beach towels
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8,000
  • Conference space size (meters) - 1
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The hotel is home to The Palms Spa, an Aveda luxury beach spa and salon. The 5,000-square-foot facility features holistic treatments and rituals designed to deliver a highly personalized experience. Facilities include a series of multi-purpose rooms including a couples' suite, an indoor/outdoor relaxation area with steam room, poolside treatment cabanas, a beauty salon, an Aveda retail area, and a fitness room featuring state-of-the-art cardiovascular and strength equipment. The spa offers direct access to the hotel's pool, gardens, and beach area.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.

The Palms Hotel & Spa, Miami Beach’s small print

Also known as

  • Palms Hotel Miami Beach
  • Palms Miami Beach
  • Miami The Palms
  • Palms Miami
  • Palms South Beach
  • The Palms Hotel And Spa
  • The Palms Hotel Miami Beach
  • The Palms South Beach
  • Palms Hotel

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 22.95 per accommodation, per night

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 37.00 per day with in/out privileges

Breakfast costs between USD 15 and USD 25 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 973 reviews

The Palms Hotel & Spa, Miami Beach
Outstanding5.0 / 5
I did not get the room I reserved. I had reserved two double beds got one King. Had to share a bed with my grandson. But it was a nice clean room, just not what I requested. That was disappointing.
3 night trip with friends
The Palms Hotel & Spa, Miami Beach
Excellent4.0 / 5
2 Star Experience at a Luxury Hotel
I was very excited to stay at this luxury hotelfor some R&R. The grounds are beautiful and looked just like the pictures. However the moment I checked in I could tell the staff wasn't on point. I was a little early, so i didn't expect my room to be ready. However, she told me if I wanted to change and enjoy the grounds, she would text me when my room was ready (that it would take an hour or two). I agreed and went to change. She didn't tell me anything about the hotel, the ammenidites or even that you need a key to get back into the gate from the beach. I had to hunt down the bell boy to give him my suitcase to hold, and didn't feel that anyone was interested in helping. I finally went back to the desk 4 hours later and she didn't seem concerned with my expereince and was flippent about when my room would be ready. I asked to speak to a supervisor and another girl came out and said that a room was ready and the manager wasn't coming out. Really! Now a room was ready! I asked to speak to him again. Fritz came out and was nice, but I don't think that he understands what a bad impression his staff made. When I stay at a luxury hotel, paying a premium the staff needs to be on point and at least prentend to care about customer expereince. Though the grounds are beautiful and the wait staff is good I will not be staying at this hotel again. There are many other hotels that fall into the same category, where you don't have to track down employees to help you get into your room.
1 night trip
The Palms Hotel & Spa, Miami Beach
Outstanding5.0 / 5
Top notch hotel
The Palms hotel was amazing. The staff was courteous and knowledgeable. They have great amenities from a delicious breakfast buffet to balcony rooms with ocean views. It's just minutes away from Ocean Drive but quiet enough to appreciate it's location. I would recommend this hotel to anyone
3 night romance trip
The Palms Hotel & Spa, Miami Beach
Outstanding5.0 / 5
2nd best hotel I like
Everything was nice
1 night family trip
The Palms Hotel & Spa, Miami Beach
Good3.0 / 5
The walls were very thin. We could hear everything our neighbors were saying. We were also disappointed that there was no deck or lanai.
1 night romance trip

See all reviews

The Palms Hotel & Spa, Miami Beach

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