Guests
All properties in East Syracuse, New York, United States of America

DoubleTree by Hilton Syracuse

4-star hotel in East Syracuse with indoor pool and restaurant

  • Free WiFi and free parking
From
$144

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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  • DoubleTree by Hilton Syracuse
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1 / 63DoubleTree by Hilton Syracuse
6301 Route 298, East Syracuse, 13057, NY, United States of America
8.2.Very Good.
  • Our son stayed on his first road trip out of the country, and he was very comfortable and…

    Mar 11, 2022

  • Greeted at the front door by a knowledgeable staff member that gave advice on area…

    Jan 18, 2022

See all 1,009 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Destiny USA - 5.7 mi / 9.2 km
  • Erie Canal Museum - 6 mi / 9.7 km
  • Museum of Science and Technology - 9.1 mi / 14.7 km
  • Landmark Theatre - 9.2 mi / 14.7 km
  • Everson Museum of Art - 9.8 mi / 15.9 km
  • The Oncenter - 9.9 mi / 16 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Balcony
  • Standard Room, 2 Double Beds, Balcony
  • Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

What’s around

Landmarks

  • Destiny USA - 5.7 mi / 9.2 km
  • Erie Canal Museum - 6 mi / 9.7 km
  • Museum of Science and Technology - 9.1 mi / 14.7 km
  • Landmark Theatre - 9.2 mi / 14.7 km
  • Everson Museum of Art - 9.8 mi / 15.9 km
  • The Oncenter - 9.9 mi / 16 km
  • Carrier Dome - 10.3 mi / 16.6 km
  • Syracuse University - 10.5 mi / 16.9 km
  • Rosamond Gifford Zoo - 11 mi / 17.6 km

Getting around

  • Hancock Intl. Airport (SYR) - 11 min drive
  • Syracuse Regional Transportation Center - 12 min drive
  • New York State Fair Station - 16 min drive
  • Free airport shuttle
map
See on map
6301 Route 298, East Syracuse, 13057, NY, United States of America

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • Up to 50 lbs
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 16006
  • Conference space size (meters) - 1487
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Seasons Tavern - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 18.95 for adults, and USD 5 and USD 12.95 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per stay

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • DoubleTree Hilton Hotel Syracuse
  • Doubletree East Syracuse
  • Doubletree Hotel East Syracuse
  • East Syracuse Doubletree
  • DoubleTree Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse Hotel
  • DoubleTree by Hilton Syracuse East Syracuse
  • DoubleTree by Hilton Syracuse Hotel East Syracuse
  • DoubleTree Hilton Syracuse
  • DoubleTree Syracuse
  • Hilton DoubleTree Syracuse
  • Hilton Syracuse
  • Hilton Syracuse DoubleTree
  • Syracuse DoubleTree
  • Syracuse Hilton
  • Syracuse Hilton DoubleTree

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Seasons Tavern. Nearby restaurants include Jimmy John's (7-min walk), Justin's Tuscan Grill (9-min walk), and Grimaldi's (11-min walk).
  • Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
  • DoubleTree by Hilton Syracuse has an indoor pool and a 24-hour fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    The hotel is very clean and service is amazing

    Antoinette, 1 night romance trip, Jan 16, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Second to none service!

    Fantastic service from beginning to end. Food is fantastic as well, and we had a great stay overall!!

    Jesse, 1 night business trip, Jan 15, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    January 2022

    Awesome stay! Front desk was very helpful & very polite! Pool & hot tub were great! It was myself & 10 year old daughter for her birthday, she had a blast!

    Shelby, 1 night family trip, Jan 8, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, friendly staff…bring a pillow theirs are not the best.

    George, 2 night romance trip, Dec 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall people,place,area and location was great!

    robert, 3 night trip with friends, Nov 29, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Unfortunately it’s very dirty and run down. The room and corridor smelled and our room had hair in the bathroom and the carpet is dirty. The stuff is fine but dirty and run down is not a good combination. Too bad because it’s not a bad location.

    Paola, 2 night family trip, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great experience. Will definitely be coming back.

    Kristine, 2 night romance trip, Oct 8, 2021

    Verified Travelocity guest review

  • 8.0.Very Good

    Very good food for a hotel restaurant.

    Sherrill, 2 night family trip, Oct 8, 2021

    Verified Orbitz guest review

  • 6.0.Good

    Balcony sliding door did not close and the handle was broken. Room was not up to Hilton standards

    Peter, 2 night family trip, Oct 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was clean.

    Vinh, 1 night family trip, Sep 26, 2021

    Verified Expedia guest review

See all 1,009 reviews