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DoubleTree by Hilton Hotel Syracuse

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Courtyard
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception

Overview of DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel in East Syracuse with indoor pool and 24-hour fitness
8.4 out of 10 Very Good
8.4/10 Very Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
The price is $136
Price available on 6/23/2023
Map
6301 Route 298, East Syracuse, NY, 13057
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • The Oncenter - 9 min drive
  • Landmark Theatre - 9 min drive
  • Carrier Dome - 11 min drive
  • Armory Square - 10 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 15 min drive
  • New York State Fairgrounds - 17 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 11 min drive
  • Syracuse Regional Transportation Center - 12 min drive
  • New York State Fair Station - 19 min drive
  • Free airport shuttle

Restaurants

  • McDonald's - 15 min walk
  • Wendy's - 3 min drive
  • Cafe Kubal - 4 min drive
  • Thompson Road Tavern - 3 min drive
  • Burger King - 2 min drive
Map

About this property

DoubleTree by Hilton Hotel Syracuse

DoubleTree by Hilton Hotel Syracuse offers a free airport shuttle (available on request) and puts you 6 mi (9.7 km) from Syracuse University and 6 mi (9.7 km) from Destiny USA. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 50 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 6 AM to 11 PM*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5–18.95 for adults, and USD 5–12.95 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on Jun 23, 2023 start from $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Syracuse?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Syracuse?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Syracuse?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel Syracuse?
Yes, there's free self parking.
Is airport shuttle service offered by DoubleTree by Hilton Hotel Syracuse?
Yes, a free airport shuttle is available from 6 AM to 11 PM on request.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Syracuse?
No, this hotel doesn't have a casino, but Point Place Casino (14-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Syracuse and nearby?
DoubleTree by Hilton Hotel Syracuse has an indoor pool and a 24-hour fitness center.

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It was extremely loud on the 1st floor. When a neighboring room flushed their toliet it sounded like it was at the end of our bed. The walls are thin and could hear everything going on in the hallway and outside, and thats with the tv on.. room including the bathroom was very clean.
Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay at the Double Tree Hotel Syracuse. Customer service was excellent. Very clean environment.
Joan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

MICHAEL G, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Clean Hotel
This property is great. Clean and lobby is hub of hotel. All areas are very clean and comfortable. Weird little comment is that they need more garbage cans in the lobby area. I had to throw something away and there was no garbage can inside or outside front door. Very nice property.
Terry, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shawna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family getaway
Only observance was lack of towels being replenished in pool. We enjoyed our stay! Thank you!
Rindy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Ok hotel with limited amenities.
I had to book the double tree last minute as there were no rooms available at the hotel our team was staying in. For the room 2 x double bed availability, condition and amenities it was not great value for money. There was still trash in the bins when we got to our room and my daughter removed a clump of hair from the bathtub before she could shower. There were stains in the bed spreads. The pool closed at 9:00 at night which was early compared to comparable hotels we have stayed in around the area. The breakfast was not included in the cost of the already pricey rooms. Not great value for money. The lobby was its best feature with a hopping night life on Friday and Saturday and big plush couches and chairs to hang out in.
Robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay, staff were exceptional.
Lisa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jill, 1-night trip
Verified Hotels.com guest review