May 30, 2023
At check in, they said they only had one room reserved for us. And said to step aside. After going back into my reservation it showed two rooms. And finally found the original reservation and they did have the other room under another name in my group. The first room they put us in there was a mechanical issue. Another room was assigned and there was yet another mechanical issue with the air conditioning unit it was incredibly loud, so we ended up opening a window. Luckily it wasn't too warm outside. I looked at the charges for the room and they charged me for three rooms instead of two, now I have to get that changed. Not a great experience.
1-night family trip
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