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Sheraton Roanoke Hotel & Conference Center, Roanoke

3.5 stars3.5 stars
2801 Hershberger Rd NwRoanokeVA24017United States of America, 855-239-9480
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Excellent4.0 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Could use a good cleaning
644See all 644 Hotels.com reviews
From 738 reviewsTripAdvisor Traveller Rating

Sheraton Roanoke Hotel & Conference Center, Roanoke

Hotel Info: 855-239-9480

from $96
  • Traditional Room
  • Standard Room, 1 King Bed
  • Traditional Room
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • 2 per room (up to 40 lb)

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

  • Extended parking

Offsite

  • Free shopping center shuttle

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Roanoke Sheraton
  • Roanoke Sheraton Hotel
  • Sheraton Hotel Roanoke
  • Sheraton Roanoke
  • Sheraton Roanoke Hotel
  • Sheraton Roanoke Hotel Roanoke

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Microwaves are available for USD 15.00 per day

Rollaway beds are available for USD 20.0 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 0 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Tennis on site
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 6437
  • Conference space size (meters) - 598
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Shulas 347 Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Pi Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. A children's menu is available.

Sheraton Roanoke Hotel & Conference Center, Roanoke’s small print

Also known as

  • Roanoke Sheraton
  • Roanoke Sheraton Hotel
  • Sheraton Hotel Roanoke
  • Sheraton Roanoke
  • Sheraton Roanoke Hotel
  • Sheraton Roanoke Hotel Roanoke

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Microwaves are available for USD 15.00 per day

Rollaway beds are available for USD 20.0 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 0 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Roanoke Hotel & Conference Center, Roanoke

Landmarks

  • Valley View Mall (1.4 mi / 2.3 km)
  • Science Museum of Western Virginia (3.9 mi / 6.2 km)
  • Center in the Square (3.9 mi / 6.2 km)
  • Harrison Museum of African-American Culture (3.9 mi / 6.2 km)
  • Virginia Museum of Transportation (4.6 mi / 7.3 km)

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) 7-min drive
  • Free self parking
  • Extended parking
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

Recent reviews

Excellent 4.0 /5 from 644 reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke
Excellent4.0 / 5
Older Hotel Good Staff
Good staff easy check in Larger hotel so feels very crowded Balconies are useless concrete so you can not see out of them & no room to sit down Clean Room Feels dated but serves the purpose is not close to town but is handy for Interstate
1 night romance trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
Pleasant stay
Stayed there for one night but had a great experience. The hallways I was on had a barking dog but the hotel took care of the problem very quickly and were proactive in getting in touch with the owners of the dog.
1 night business trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
Comfortable hotel
The check in was fast, friendly and welcoming. The room was spacious and comfortable although the bathroom was a bit small and the carpet had a lot of stains.
1 night trip with friends
Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
Nice hotel, great pool, pet friendly
Nice hotel, pet friendly, wonderful fitness room, extra areas to meet with other guests. Nice pool, Food too expensive to families on a budget, so we ate elsewhere this time. We will be back,
1 night family trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Excellent4.0 / 5
Maintenance department needs to step it up
For the great price we got on hotels.com, the beds would have to be on fire for me to give a completely bad review. However, there are a few easy fixes that should be done. The hotel is elegant and the employees at the front desk and in the restaurant/coffee bar are top notch. When we first saw our room there was a "wow factor" because of the lovely dark hardwood floor and accents in the room, but the devil's in the details. There were two adults staying in the room and we had only two bath towels in the bathroom. The toilet seat, toilet paper dispenser, and handle of the cabinet that housed the mini fridge were loose. The ice bucket was cracked and unusable. And there was a big wet spot in front of the sliding class door to the balcony, possibly due to rain blowing in. So the housekeeping and maintenance departments need to do a better job. Lastly, it's always a nice touch to have complementary coffee in the morning, and I don't mean those little coffee makers in the rooms.
1 night family trip

See all reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke

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