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Sheraton Roanoke Hotel & Conference Center, Roanoke

3.5 stars3.5 stars
2801 Hershberger Rd NwRoanokeVA24017United States of America
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
654See all 654 Hotels.com reviews
From 717 reviewsTripAdvisor Traveller Rating

Sheraton Roanoke Hotel & Conference Center, Roanoke

from $99
  • Traditional Room
  • Standard Room, 1 King Bed
  • Traditional Room
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

  • Extended parking

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • Roanoke Sheraton
  • Roanoke Sheraton Hotel
  • Sheraton Hotel Roanoke
  • Sheraton Roanoke
  • Sheraton Roanoke Hotel
  • Sheraton Roanoke Hotel Roanoke

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Microwaves are available for USD 15.00 per day

Rollaway beds are available for USD 20.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 0 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Tennis on site
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 6437
  • Conference space size (meters) - 598
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Shulas 347 Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Pi Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. A children's menu is available.

Sheraton Roanoke Hotel & Conference Center, Roanoke’s small print

Also known as

  • Roanoke Sheraton
  • Roanoke Sheraton Hotel
  • Sheraton Hotel Roanoke
  • Sheraton Roanoke
  • Sheraton Roanoke Hotel
  • Sheraton Roanoke Hotel Roanoke

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Microwaves are available for USD 15.00 per day

Rollaway beds are available for USD 20.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 0 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 654 reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
it was great and will stay there for now on when visiting roanoke. the place was very inviting and nice
1 night family trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Excellent4.0 / 5
Hotel is huge!
Room is big; blankets very comfortable. In door pool & fitness center was nice. Computer area is good but too close to lobby: doesn't feel private enough; but great place to bring my dog; pet friendly
1 night family trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Good3.0 / 5
Convenient hotel but needs updating
The bed at Sheraton hotels is always exceptional and we enjoyed several nights of great sleep. The service delivered by the managers at the front desk, the bellman and the staff at the restaurant was also great! We were disappointed in our room however and the servicing of our room. The room was very large but there were stains on the carpet and bedskirt, as well as mold/rust on the ceiling and the bathroom. The furniture was dented or wobbly and the TV was not great quality. Housekeeping staff seemed to be sloppy in the upkeep of our roms as many items, like coffee making materials, toiletries and towels were not neatly arranged. We also asked for our sheets to be changed because of a coffee stain and they did not. The hallway carpets outside our room were also not vacuumed for several days despite much debris. Although the hotel is a convenient stay the rooms need upgrading to be on par with Sheraton hotels standard and the housekeeping staff needs improvement.
1 night family trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
My favorite
Always great! Love this place but heard dog fee is going to be charged soon due to the Eros that don't take care of their animals! Makes me mad that others screw it up for us good customers!!!
1 night family trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Outstanding5.0 / 5
Everything was great. That is why I decided to stay another night. Room smelled great everytime I walked in it. Most hsve something in vent. Plenty of extras in room free bottled water as well. Alfred was very nice. I dont think that I have been to a hotel with bell boy except bermuda. Alfred was nice just talking to me. I only had one bag so didnt need his services. Pool inside and hot. Hot tube. Pet friendly.huge weight room. Huge areas for people to socialize. Huge bar restaurant. I didnt go. Huge cafe inside. Overall fantastic
1 night family trip

See all reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke

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