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Sheraton Roanoke Hotel & Conference Center, Roanoke

3.5-star3.5 stars
2801 Hershberger Rd NwRoanokeVA24017United States of America

Family hotel in Roanoke with outdoor pool, indoor pool
  • Free WiFi and free parking
Very Good8.0
Great location
Fantastic service
Could use a good cleaning
707See all 707 reviews
From 819 reviewsTripAdvisor Traveller Rating

Sheraton Roanoke Hotel & Conference Center, Roanoke

from $109
  • Traditional Room
  • Club Room, 1 King Bed
  • Club Room, 2 Queen Beds
  • Traditional Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only) *

  • 2 per room (up to 80 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle at scheduled times


  • Free self parking

  • Extended parking


  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 6437
  • Conference space size (meters) - 598
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Shulas 347 Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Pi Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. A children's menu is available.

Sheraton Roanoke Hotel & Conference Center, Roanoke’s small print

Also known as

  • Roanoke Sheraton
  • Roanoke Sheraton Hotel
  • Sheraton Hotel Roanoke
  • Sheraton Roanoke
  • Sheraton Roanoke Hotel
  • Sheraton Roanoke Hotel Roanoke


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Microwaves are available for USD 15.00 per day

Rollaway beds are available for USD 20.0 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Roanoke Hotel & Conference Center, Roanoke


  • Valley View Mall - 29 min walk
  • Science Museum of Western Virginia - 3.9 mi / 6.2 km
  • Center in the Square - 3.9 mi / 6.2 km
  • Harrison Museum of African-American Culture - 3.9 mi / 6.2 km
  • Virginia Museum of Transportation - 4.6 mi / 7.3 km
  • Mill Mountain Zoo - 7.3 mi / 11.7 km
  • Mill Mountain Star - 7.6 mi / 12.2 km
  • Splash Valley at Green Ridge Recreation Center - 3.3 mi / 5.2 km

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) - 7 min drive
  • Free self parking
  • Extended parking
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

Recent reviews

Very Good 8.0 From 707 reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke
Bath had mold issues in tub and in floor in bath. Vent was a dusty mess
A Traveler, us1 night trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Amazing Customer Service but Dated and Dirty
The Staff was wonderful and went above and beyond to make sure my stay was a pleasant as possible. My room was not only dirty but located just outside my door was an ice machine that sounded like an airplane. I would not stay here again unless it was a last option or I was made aware of major renovations.
A Traveler, us1 night trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
Miserable experience
Loud and boisterous team running through halls kept me up all night. My daughter asked for a call when food was delivered and was told they were too busy. Terrible experience- I will never go back
donny, us1 night trip with friends
Sheraton Roanoke Hotel & Conference Center, Roanoke
Satisfied with my stay
Very nice place to stay, I'm glad I chose the Sheraton!!! The room was nice, had a balcony to myself. I was there on a business trip and had to study for a huge test while I was there. It was peaceful and there were no problems with noise during my stay! The Wi-Fi needs a upgrade, I ended up using my own network but all in all It turned out good! The room was a little dusty, I think the cleaners are skipping some of there duties. I am an asthmatic and need assurance my room is good and clean. The two night stands beside the bed were so dusty I ran my finger through the dust, maybe they will notice and remeber to clean them. Also I put up the do not disturb sign on my door before I left the second day and when I returned they were in there cleaning. That's one part I did not like. I would definitely stay there again if need be and the room service was perfect and on time! Exactly what I was expecting.
Tara, us2 night trip
Sheraton Roanoke Hotel & Conference Center, Roanoke
I won't be going back.
The 1st night we were there the restaurant was out of a lot of food items. We ordered 3-4 things they didn't have the ingredients for. There was no hair dryer in my room, they did bring one after calling. The WiFi was terrible and when I called down they put me on hold with the hotels WiFi provider...the guest on hold. My conditioner was not replenished the second day. My co worker and I both had the same experience. Upon telling the manager on duty she was nice enough to give us 20% off our stay which my company benefited from but didn't help me at all. If you don't even have mozerella cheese for a dish, you should just close.
Christine, us2 night trip

See all reviews

Sheraton Roanoke Hotel & Conference Center, Roanoke

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