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Crowne Plaza San Antonio Airport, an IHG Hotel

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Exterior
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Crowne Plaza San Antonio Airport, an IHG Hotel

Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property
Suburban aparthotel in North San Antonio - SAT with outdoor pool and restaurant

8.6/10 Fabulous

70 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €103
Price available on 12/02/2023
Map
1111 NE Loop 410, San Antonio, TX, 78209

Room options

About this area

What's nearby

  • In North San Antonio - SAT
  • North Star Mall - 3 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 11 min drive
  • River Walk - 11 min drive
  • Pearl District - 11 min drive
  • Henry B. González Convention Center - 11 min drive
  • Alamodome - 12 min drive
  • Market Square - 12 min drive
  • AT&T Center - 15 min drive
  • University of Texas at San Antonio - 15 min drive

Getting around

  • San Antonio International Airport (SAT) - 4 min drive
  • San Antonio Station - 11 min drive
  • Free airport shuttle

Restaurants

  • Formosa Garden - 4 min walk
  • Bangkok 54 - 8 min walk
  • Mama's Cafe - 9 min walk
  • Zito's Deli - 10 min walk
  • Jim's - 13 min walk

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

Located only 2.1 mi (3.4 km) from the airport, Crowne Plaza San Antonio Airport, an IHG Hotel offers a free shuttle (available on request). Guests can take a dip in the outdoor pool or grab a bite to eat at Cilantro Oven, which serves breakfast, lunch and dinner. A poolside bar and a health club are other highlights, and apartments offer room service and premium bedding. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6 AM to midnight
  • Airport shuttle at scheduled times, on request

Restaurants on site

  • Cilantro Oven

Food and drink

  • Fridge (mini)
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Hairdryer

Living spaces

  • Library

Entertainment

  • 37-inch TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Ballroom

Location highlights

  • Near the airport
  • In the suburbs

Things to do

  • Health club

Safety features

  • Smoke detector

General

  • 224 rooms
  • 10 floors
  • Connecting/adjoining rooms avaliable

Special features

Dining

Cilantro Oven – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16 for adults and USD 16 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Crowne Plaza San Antonio Airport Hotel
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport
Crowne Plaza San Antonio Airport an IHG Hotel
"Crowne Plaza San Antonio Airport an IHG Hotel"
Crowne Plaza San Antonio Airport, an IHG Hotel Aparthotel
Crowne Plaza San Antonio Airport, an IHG Hotel San Antonio

Frequently asked questions

Does Crowne Plaza San Antonio Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza San Antonio Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza San Antonio Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza San Antonio Airport, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza San Antonio Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza San Antonio Airport, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza San Antonio Airport, an IHG Hotel?
Yes, a free airport shuttle is available from 6 AM to midnight on request.
What are the check-in and check-out times at Crowne Plaza San Antonio Airport, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza San Antonio Airport, an IHG Hotel and nearby?
Crowne Plaza San Antonio Airport, an IHG Hotel has an outdoor pool and a hot tub, as well as a health club.
Are there restaurants at or near Crowne Plaza San Antonio Airport, an IHG Hotel?
Yes, there's an on-site restaurant, Cilantro Oven. Nearby restaurants include Formosa Garden (4-min walk), Bangkok 54 (8-min walk) and Mama's Cafe (9-min walk).

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Joel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Sylvia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable for business travel; convenient location for me. Staff very friendly. My room and the overall property very clean. Good value. Would recommend.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Monica, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Poorva, 1-night trip
Verified Hotels.com guest review

8/10 Very good

DERRICK, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely stay again
Staff was super friendly and understanding. My husband got sick and the manager was very helpful
Jenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Choice
Room was clean, bed was comfortable and the hotel staff were friendly and helpful. The only complaint I have is the rooms don't have very good insulation. We could hear the people next door like they were in our room. They were VERY loud. When we checked out they asked how things were and we told them about the people and they said we should have called and they would have helped out. Over all we were happy with our choice and would be happy to stay there again.
Elta, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a enjoyable stay, excellent service and place
Ashley, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay at this hotel
Reserved two rooms (my wife and I and one for the MiL) through hotels.com. The site asked what size bed. We specified king. We arrived to find out they gave us a room with two fulls; that’s what you want with your spouse on vacation (note sarcasm). The MiL room reservation couldn’t be found so they did get her one. Then we found out they charged us for a night as a NO SHOW! It was a huge run around trying to get that refunded; we were told they were reversing that charge but it would take 3-5 days. Ventilation fan in the bathroom of both rooms didn’t work. Stains on carpet. The tv was on a wall mount but would only stay angled to the right of the room. When you pulled it out or twisted it, it just fell back to the way it was. It was also crooked. The breakfast for two (included in the room agreement) was a mess as well. When we went and grabbed our breakfast we found out, at check in, they were supposed to have given us breakfast vouchers so we had to go ask for them. The breakfast was crap, cold eggs, French toast had to be cut with a knife, fruit was not ripe. Elevators are tiny. Ice machines are only on every other floor.
Shawn, 2-night family trip
Verified Hotels.com guest review